“In some respects, this was a very good and innovative scheme: it was popular and encouraged many people to acquire or update much needed skills. But the speed with which the Department implemented the scheme resulted in corners being cut. Poor planning and risk management by the Department led to weaknesses in the system which made fraudulent activities possible. And the Department did not keep their eye on the quality of the learning and on the indications that a few unscrupulous providers were taking advantage of the inadequate security arrangements.
“I look to the Department to take account of these lessons when devising and implementing the new scheme.”
25 Oct 2002