National Savings & Investments’ Business Transformation Programme
Published on:This report sets out the delivery of NS&I’s digital transformation programme, including how NS&I has addressed the issues and risks.
Search results for 'Digital transformation'
Showing 1 - 20 of 122 results
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Digital transformation in government: a guide for senior leaders and audit and risk committees
Published on:The guide can support audit and risk committees and senior leaders tasked with overseeing large-scale digital change to understand the core issues.
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Guidance for audit committees on cloud services
Published on:This guide outlines cloud services and their use in government, and suggests questions to ask at assessment, implementation and management stages.
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Digital transformation in government: addressing the barriers to efficiency
Published on:This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
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Government’s approach to technology suppliers: addressing the challenges
Published on:Government can save significant sums of time and money by improving how it engages with technology suppliers.
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Use of artificial intelligence in government
Published on:AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
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Investigation into the Pensions Dashboards Programme
Published on:Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
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Fit for purpose? Modernising government’s outdated digital services
Published on:This opinion piece looks at the issues raised by the NAO’s recent report on how Defra is gradually modernising it’s digital services.
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Progress with Making Tax Digital
Published on:Our report has found that repeated delays have undermined credibility and increased costs of HMRC’s flagship tax transformation programme.
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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The Digital Strategy for Defence: A review of early implementation
Published on:This report examines the MoD’s progress implementing digital transformation.
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Improving government data: what needs to change?
Published on:If the government wants to modernise, it must start with its data – but addressing the government’s data issues isn’t easy.
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Modernising Defra’s ageing digital services
Published on:This report examines whether Defra has a full understanding of its legacy challenges, including cyber security risks, and if its plans to address the problem are realistic, achievable and aligned to future needs.
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Six reasons why digital transformation is still a problem for government
Published on:It’s revealing to look at the timeline of digital transformation initiatives over the last 25 years. Government’s ambition for ‘world class’ services using joined-up systems and data goes back to the mid 1990s, from where we can trace a steady stream of policies and initiatives right through to last autumn’s National Data Strategy. Most of […]
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Agile or fragile? The challenges of Agile at scale
Published on:This opinion piece looks at the challenges faced when using Agile for major digital change programmes.
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Digital Insights team
Our Digital Insights team are experts on digital transformation and technology programmes, with experience in both the public and private sectors.
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A digital BBC
Published on:This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.
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Use of Agile in large-scale digital change programmes
Published on:This guide helps Audit and Risk Committees ask the right questions when undertaking major digital change programmes using Agile.
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Improving government data: A guide for senior leaders
Published on:This guide is aimed at accounting officers, chief executives, director
generals, directors and chief operating officers and people responsible for government services. -
Digital transformation in the NHS
Published on:This report considers the readiness of the government to deliver its ambitions for digital transformation in the NHS in England.