The Ministry of Justice’s language services contract: Progress update
Published on:Progress has been made in improving the implementation of the MoJ’s language services contract, but there are a number of areas it and Capita still need to work on.
Progress has been made in improving the implementation of the MoJ’s language services contract, but there are a number of areas it and Capita still need to work on.
We publish the results of our investigation into the contracting out of language services in the justice system.
This memorandum sets out the events surrounding the Ministry of Justice’s process to re-compete its electronic monitoring contracts and its subsequent decision to commission a forensic audit of these contracts
The Ministry of Defence (the Department) has committed itself to annual rental bills of nearly £200 million and lost out on billions of pounds of asset value as a result of selling and leasing back the majority of its married quarters estate to Annington Property Limited in 1996 because of the subsequent steep increase in house prices and rents.
Sir John Bourn, head of the National Audit Office, told Parliament today that the targets for visitor numbers and income required by the Millennium Dome were highly ambitious and inherently risky. They involved a significant degree of financial exposure on the project, which materialised when the targets were missed. Sir John was commenting on the […]
In a report to Parliament today, head of the NAO Sir John Bourn recognised that the outsourcing of the Department of Social Security’s medical assessment service had reduced costs and speeded up the turnaround of work. But the standard of medical assessments and the quality of service to benefit customers need to improve. The service […]
This report examines the effectiveness of HM Treasury’s and HMRC’s use of their resources in the management of tax expenditures.
There is a pressing need for the Department of Health, Strategic Health Authorities and NHS trusts to improve their management of suspensions of clinical staff, according to the head of the National Audit Office, Sir John Bourn. Today’s report to Parliament, while acknowledging the paramount importance of protecting patient safety, highlights concerns about the length […]
A National Audit Office report today finds that NHS trusts need to do more to identify property they no longer need and dispose of it more quickly and effectively. Better management could bring forward some sales and release significant sums for use elsewhere in the NHS. The NHS has one of the largest estates in […]
Sir John Bourn, Head of the National Audit Office, reported today that sick leave in the National Probation Service is running at an average of 12.3 days a year for each member of staff, directly costing £31.6 million. The difference between what is being achieved and the Service’s target of nine days amounts to 66,420 working […]
Staff sickness absence in the Department for Transport and its agencies averaged 10.4 days in 2005, costing the taxpayer around £24 million a year, according to a new NAO report published today. Performance varies across the Department, and some parts such as the central department, the Highways Agency and the Maritime and Coastguard Agency compare […]
Recorded sickness absence by Prison Service staff has increased since 1999, especially absence caused by stress, anxiety or depression, according to a report by the National Audit Office. However, much of the overall increase may be down to under-reporting in earlier years. Today’s report points out that the Service has made considerable progress in improving […]