HMRC might be able to increase tax revenues by providing more support to professional tax agents, third parties paid by taxpayers to act on their behalf in their dealings with the Department.
Older people are a growing group for HM Revenue & Customs and significant numbers pay too much or too little tax, according to a report released today by the National Audit Office. Errors occur because many people’s tax affairs become more complicated when they reach pension age and HMRC’s systems do not cope well with […]
IT services are crucial for HM Revenue & Customs’ business. In its procurement of the £3 billion IT outsourcing contract, ASPIRE, the Department secured competition for a contract which meets its IT needs, and completed the transfer to the new supplier Capgemini without loss of service to customers. The Department secured the competition by contributing […]
Income tax is processed accurately in the majority of cases by HM Revenue & Customs, but errors in processing lead to the wrong amount of tax being paid by around 1 million taxpayers, the NAO says today. In a new report to Parliament, the spending watchdog points out that HMRC accurately calculates the right amount […]
The C&AG has reported on the 2019-20 accounts of HM Revenue & Customs.
The C&AG has issued a clean audit opinion for HMRC’s Trust Statement, providing assurance to Parliament on the financial statements.
The Comptroller & Auditor General has modified his audit opinion on HMRC’s Resource Accounts due to material levels of fraud and error.
The report sets out the reasons and context for the C&AG’s qualified opinion on the regularity of HMRC’s 2024-25 Resource Accounts.
Gareth Davies, the C&AG of the National Audit Office, has reported on the 2021-22 accounts of HM Revenue & Customs (HMRC).
Gareth Davies, the Comptroller and Auditor General of the National Audit Office, has reported on the 2020-21 accounts of HM Revenue & Customs.
The NAO has published its report on the 2010-11 accounts of HM Revenue and Customs.
The NAO has published its report on the 2009-10 accounts of HM Revenue and Customs.
Report by the Comptroller and Auditor General
Sir John Bourn, head of the NAO, today issued his audit certificate on HM Revenue & Customs 2006-07 Trust Statement of revenues. Sir John was able to issue an unqualified audit opinion on the truth and fairness of the Trust Statement, but in common with 2005-06, issued a qualified opinion on regularity due to levels […]
Sir John Bourn, head of the NAO, today published a report on HM Revenue and Customs’ (HMRC’s) accounts for the year 2005-2006. HMRC collected total revenue of some £404 billion. For the fourth year running, Sir John has qualified his opinion on the Trust Statement in respect of tax credits because of the likely level […]
Despite some welcome improvements, HMRC’s performance in answering calls from the public is poor value for money.
Gareth Davies, the Comptroller and Auditor General (C&AG) of the NAO, has reported on the 2022-23 accounts of HMRC.