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  4. Let’s get down to business

    Insight Opinion

    Published on:

    At the National Audit Office, we come across many business cases when looking at government programmes. A strong business case is vital for effective decision making and for successfully delivering intended outcomes. The foundation of a business case is a clear understanding of what success will look like for a programme – the strategic case. […]

  5. Confirmed impacts: Increasing the effectiveness of tax collection

    Report

    Published on:

    This impacts case study shows that HM Revenue & Customs has implemented more than 80% of our 130 recommendations since 2010, leading to significant reduction in tax avoidance and improvements in accountability and governance regarding tax disputes.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  7. Rolling out Universal Credit

    Report Value for money

    Published on:

    In this report, we assess the value for money of the Department for Work and Pensions’ introduction of Universal Credit.

  9. British Business Bank

    Report Value for money

    Published on:

    This report examines whether the British Business Bank is improving access to finance for small and medium-sized enterprises.

  10. Confirmed impacts: Improving the efficiency and effectiveness of grant spending

    Report

    Published on:

    This impacts case study shows how our review of the use of grants to provide funding was a major catalyst in Cabinet Office’s review of the appropriateness and efficiency of grant funding, and its plans to develop a digital mechanism for improving grant processing.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  12. Confirmed impacts: Investigating potential conflicts of interest in procurement

    Report

    Published on:

    This impacts case study shows how our investigation highlighted risks in stewardship over the use of public funds by the Parliamentary and Health Service Ombudsman (PHSO), which led PHSO to develop an action plan to improve procurement policy, practice and effectiveness.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  13. Minimising the cost of administrative errors in the benefit system

    Report Value for money

    Published on:

    DWP has not reduced the mistakes made by staff processing benefits. In 2009-10 it overpaid an estimated £1.1 billion and made underpayments of £500 million. However, the scale of the challenge facing the Department should not be underestimated.

  14. Confirmed impacts: Helping to improve strategic management of debt owed to government

    Report

    Published on:

    This impacts case study shows how Cabinet Office and HM Treasury have actioned our recommendations through updated guidance and strategies, establishing consistent cross-government monitoring measures and creating the company ‘Debt Market Integrator’ to provide debt management services.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  15. Confirmed impacts: Managing reductions in local authority government funding

    Report

    Published on:

    This impacts case study shows how central government has responded to our identification of the need to have a better understanding of the implications on local service delivery when making funding decisions, and how local government has made use of our report.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  16. Confirmed impacts: Developing the capability needed to deliver the rail strategy

    Report

    Published on:

    This impacts case study shows how our reports pointing to the need for Department for Transport staff to improve their skills in managing complex procurements helped DfT to develop a Commercial Capability Strategy, increase leadership training and create a network for sharing advice.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF

  17. Confirmed impacts: Drawing together information and insights across the adult care system

    Report

    Published on:

    This impacts case study shows how our review of the whole adult care system and the increasing pressures on its financial and service sustainability aided the debate about meeting future care needs and highlighted the need for more research to identify the most effective ways of working.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  18. Supporting disabled people to work

    Report Value for money

    Published on:

    This report is about the Department for Work & Pensions’ support to help disabled people overcome barriers to work.

  19. Northern Ireland National Insurance Fund Account

    Report Financial audit

    Published on:

    The NAO welcomes the progress being made by the Northern Ireland Social Security Agency in reducing levels of fraud and error in benefit payments.