The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.
The Department for Trade and Industry successfully transferred risk in the PFI contract to build and manage new facilities for the National Physical Laboratory and protected the taxpayer from bearing the majority of the costs of the project’s problems. Delays during the construction of the new facilities meant that the DTI did not secure the […]
Sir John Bourn, head of the National Audit Office, reported today that the Department for Work and Pensions provides an effective range of support that helps thousands of disabled people find employment each year. However more needs to be done to increase the number of people assisted into work and to help many of those […]
A third of major government projects due to deliver in the next five years are rated as in doubt or unachievable unless action is taken to improve delivery. Greater transparency on project performance is required.
Too many family breakdown cases are going to court rather than being settled through mediation, the National Audit Office has today reported. Family breakdown cases which are resolved through professional mediation are cheaper and quicker to settle. And academic research shows that they secure better outcomes, particularly for children, as they are less acrimonious. However, […]
Sir John Bourn, head of the National Audit Office, reported today that the Government’s investment in space, coordinated by the British National Space Centre (BNSC) Partnership, has a number of strengths, including lean, user-focused programmes built up from wide consultation, many of which have produced important scientific and commercial benefits. There is scope, however, to […]
Head of the National Audit Office, Sir John Bourn, reported today that, in recognising the good progress made by the Department for Work and Pensions and other public bodies working with pensioners in encouraging benefit take up, more could be done. Although two million pensioners live in low-income households, many tens of thousand miss out […]
The Ministry of Defence has introduced positive changes to how it manages its estate and has invested substantial resources to maintain and improve it. The MoD, however, accepts that it has more work to do to provide a sustainable estate of the right quality, the National Audit Office has today reported to Parliament. The MoD […]
The Ministry of Defence’s £2.4 billion programme to transform battlefield communications, command and control through the joint introduction of Bowman digital radios and the advanced Combat Infrastructure Platform (CIP) to an exacting 30 month timescale, has been recast. A revised programme and a further £121 million of funding have been approved to deliver the capabilities […]
The NAO review looked at what the BBC is doing to maximise the efficiency of radio production across its Network and Nations radio stations, focusing on the use of cost comparisons for similar programme types within the BBC stations and with commercial competitors, the BBC’s efficiency plans and the BBC’s assessment of the impact of efficiency initiatives on performance.
Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]
Sir John Bourn, head of the National Audit Office, reported today on the progress that departments and their agencies have made to their construction delivery performance since his 2001 report “Modernising Construction”. He concluded that there had been a considerable improvement in completing projects to time and cost and that real savings were being delivered, […]
Sir John Bourn, head of the NAO, today reported that, following improvements in PFI financing terms, the Norfolk and Norwich University Hospital NHS Trust has shared in the gains from a refinancing of its early PFI hospital contract, but it continues to pay a premium in respect of the financing costs compared to current deals. […]
Jobcentre Plus personal advisers provide an effective and highly valued service in helping people looking for work. There are over 9,000 personal advisers who conducted 10.8 million interviews last year with people looking for work. The feedback from those they help is positive and suggests they are an effective method of support in helping people […]
The Department for International Development’s (DFID’s) use of budget support is helping developing country governments to build their capacity and expand basic services. But, according to a report out today by the National Audit Office, evidence on whether budget support has yielded better value for money than other forms of aid is not conclusive. While […]
In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.
Head of the National Audit Office Sir John Bourn has qualified his audit opinion on the Department for Work and Pensions’ Resource Accounts for 2001-2002 because of significant levels of estimated fraud and error in welfare benefits. As much as £3 billion may have been lost from benefit payments in 2001-2002, according to the Department’s […]
The changes to how the Ministry of Defence maintains and repairs Harrier and Tornado aircraft have reduced costs by a total of £1.4 billion over the last six years. Although availability of the aircraft temporarily declined during the transition period, availability targets for the Harrier are now being met and for the Tornado, where the […]
Modern light rail systems, such as Croydon Tramlink and Manchester Metrolink, have brought significant benefits to passengers, according to a report Parliament by the head of the National Audit Office, Sir John Bourn. They deliver fast, frequent and reliable services and provide a comfortable and safe journey. Their modern look and attractive services have enhanced […]
Sir John Bourn, head of the National Audit Office, reported today that the Ministry of Defence is successfully introducing new management and contractual arrangements to deliver a better quality estate and has embarked on a major programme of estate rationalisation. However, more needs to be done to ensure that the benefits of these changes are […]