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  1. Proposed light rail schemes in Leeds, Manchester and South Hampshire. A review by the National Audit Office of the role of the Department for Transport

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    The National Audit Office has examined the role of of the Department for Transport in assessing the revised proposals for light rail schemes in Leeds, Manchester and South Hampshire. Funding for these three schemes was originally approved by the Department in 2000 and 2001. But substantial increases in projected costs led to the Department withdrawing […]

  2. Improving Corporate Functions Using Shared Services

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    Shared service centres in the NHS and HM Prison Service are on course to deliver substantial financial savings. But a report out today by the National Audit Office found that central government was initially slow to adopt shared services. While the momentum has picked up it is not clear that the shared services initiative is […]

  3. Protecting information across government

    Press release

    Published on:

    Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.

  4. Investigation into the South East Flexible Ticketing Programme

    Press release

    Published on:

    The National Audit Office has today published the findings from its investigation into the Department for Transport’s (the Department’s) progress in implementing the South East Flexible Ticketing Programme (the Programme).  In January 2012, the Department set up the Programme to improve coordination, speed up delivery and increase take up of smart ticketing. The Department was […]

  5. Preparations for Digital Switchover

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    The National Audit Office has found that a good start has been made in preparing for the replacement by 2012 of the analogue television service with a digital one. Eighty-five per cent of households have already switched from analogue to digital TV for their main set. However, consumers will have to convert or replace another […]

  6. The Red Dragon project

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    Red Dragon – a project by the Ministry of Defence (MOD), Welsh Assembly Government and the then Welsh Development Agency (the Welsh Authorities) to provide modern aviation repair facilities at St Athan, South Wales – has cost the taxpayer around £113 million, although it was meant to have saved MOD money and protected jobs in […]

  7. The Modernisation of the West Coast Main Line

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    The Strategic Rail Authority (and, subsequently, the Department for Transport) and Network Rail have successfully turned around the programme to modernise the West Coast Main Line. To date, Network Rail has delivered the new strategy for the line on time, achieving benefits for passengers, including shorter journey times and improved punctuality. Network Rail is likely […]

  8. Tackling the hidden economy

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    HM Revenue & Customs achieved a return of around £4.50 for every £1 spent on tackling the hidden economy in 2006-07 and recent campaigns to encourage people into the formal economy have achieved much higher returns. But, according to the National Audit Office, the penalties the Department imposes when it detects people in the hidden […]

  9. Department of Work and Pensions: delivering effective services through contact centres

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    The Department for Work and Pensions has made significant progress in delivering services through contact centres so that they are delivering improvements in value for money, but needs to continue to tackle a variety of barriers to exploit their full potential, according to a National Audit Office report published today. The Department’s 60 contact centres […]

  10. Northern Ireland National Insurance Fund 2002-2003

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    Head of the National Audit Office Sir John Bourn has qualified the Northern Ireland National Insurance Fund Account for 2002-03 because of the estimated high level of benefit being lost through fraud and error. This is the third year running for which Sir John has qualified his opinion on the account. The Northern Ireland Department […]

  11. Ministry of Defence: The Defence Information Infrastructure

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    The Ministry of Defence programme to replace hundreds of different IT systems with a single, secure, high quality computer infrastructure is based on a sound rationale and convincing business case. According to a National Audit Office report issued today, the Defence Information Infrastructure Programme (DII) has delivered important benefits, but has run into implementation difficulties, […]

  12. Department of Health – Innovation in the NHS: Local Improvement Finance Trusts

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    Sir John Bourn, head of the National Audit Office, reported today that the Local Improvement Finance Trust (LIFT) initiative, launched in 2001, is an effective means of improving primary health and social care. The LIFT model has a number of strengths: it takes a long term strategic approach to local health provision which combines the […]

  13. Progress on the Channel Tunnel Rail Link

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    The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]

  14. A5 Queue relocation in Dunstable

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    A new traffic scheme in Dunstable has not delivered the expected benefits, according to a report by the National Audit Office published today. Dunstable town centre suffers severe traffic congestion, due to limited road capacity and high volumes of heavy goods vehicles, causing poor air quality. The Dunstable A5 queue relocation scheme was designed to […]

  15. Department of Health: The National Programme for IT in the NHS

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    The National Audit Office reported to Parliament today the results of its examination of the National Programme for IT in the NHS. The Programme’s scope, vision and complexity are wider and more extensive than any ongoing or planned healthcare IT programme in the world and it represents the largest single IT investment in the UK […]

  16. Memorandum on the BBC’s Digital Media Initiative

    Briefing

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    The BBC Executive did not have a sufficient grip on its Digital Media Initiative programme. Nor did it commission a thorough independent assessment to see whether it was technically sound.

  17. Building for the future: Sustainable construction and refurbishment on the government estate

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    The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]

  18. Entitlement to free early education and childcare

    Press release

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    Significant progress has been made in providing 15 hours of free childcare to parents of 3- and 4-year olds, but the Department of Education has not yet achieved full value for money

  20. National Insurance Fund Account 2003-04

    Report Financial audit

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    Head of the National Audit Office Sir John Bourn today reported to Parliament on the National Insurance Fund (GB) account 2003-2004. This account is the responsibility of the Inland Revenue and benefit payments are made from the Fund by the Department for Work and Pensions. Sir John has qualified the National Insurance Fund Account in […]