Sir John Bourn, head of the National Audit Office, today reported to Parliament that properly planned and managed risk taking by government departments can promote innovation and lead to improved value for money for taxpayers. Departments are increasingly considering how best to devise and implement effective risk management strategies. By September 2000, all departments must […]
A large proportion of schools in England provide high standards of education, with pupil attainment improving in primary and secondary schools. However, some schools are performing less well. The Department for Education and Skills and Ofsted use several definitions to identify schools that are performing poorly and need additional support; among the 1,557 schools included […]
In recent years the Highways Agency has improved the condition of England’s motorway and trunk roads network and has also strengthened the management and delivery of its maintenance programme. But, according to a National Audit Office report, there is scope for the Agency to make further improvements in measuring the condition of the network, targeting […]
Sir John Bourn, head of the National Audit Office, today reported that the Criminal Injuries Compensation Authority’s productivity and processes compared well when benchmarked against three private sector insurance companies. The examination highlighted opportunities for the Authority to make improvements, and the report sets out 23 recommendations aimed at enhancing the quality of service provided […]
Sir John Bourn, head of the National Audit Office, reported today that the Office of Government Commerce (OGC) has had a positive impact in improving departments procurement of goods and services but that there are several key areas for improvement. The NAO report confirms that by 31 March 2003 departments had generated savings of 1.6 […]
There is scope to reduce the balances held in the National Lottery Distribution Fund, which stood at 2.7 billion in March 2004, according to a report published today by Sir John Bourn, head of the National Audit Office. But significant reductions could take time and lottery distributors face a range of uncertainties and risks in […]
Competition helps provide value for money and the Ministry of Defence (MOD) uses non-competitive procurement only where there are compelling reasons. It may not always be practicable or sensible to use competitive procurement, however, and over the last five years one quarter of the annual £9 billion defence equipment and services budget has been spent […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
Government forms filled in by citizens can be made shorter and much easier to use leading to better access to services and considerable efficiency gains, Sir John Bourn, the head of the NAO, reported to Parliament today. Forms remain essential to the delivery of a wide range of government services. If forms are well designed […]
Pooling the Royal Navy’s, Army’s and Royal Air Force’s battlefield helicopters has brought significant benefits, Sir John Bourn, the head of the National Audit Office, told Parliament today. Efficiencies have been produced through a joined up approach, by standardising procedures and removing duplication, but there is a large shortfall in helicopter capability and further improvements […]
Sir John Bourn, head of the National Audit Office, today told Parliament that the Ministry of Defence (the Department) is introducing “Smart Acceptance”* procedures, which should, if applied with rigour, address weaknesses in existing processes for accepting equipment which have occasionally cost one or all of time, money and capability. For example, the report identifies […]
The Inland Revenue’s strategic partnership with Electronic Data Systems Limited (EDS) has been successful in helping the Department deliver significant changes in taxation policy to demanding timetables, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The Department and EDS run the contract as a partnership, recognising the need for both […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the introduction of competition into the domestic gas market has benefited customers through lower prices, greater choice and better service. Some 20 million domestic customers currently spend around £6 billion a year on gas and so far over 4 million have switched […]
Sir John Bourn, Head of the National Audit Office reported today on the entry clearance operation run by UKvisas at British Embassies, High Commissions and Consulates around the world. It is government policy to facilitate the entry of those qualifying for visas as quickly and simply as possible, while turning away unqualified applicants. UKvisas faces […]
The Comptroller and Auditor General, Sir John Bourn, today reported to Parliament the results of his examination of the 17 Summarised Accounts* which cover the financial activities of the National Health Service in England, with an annual budget of some £36 billion. Sir John’s opinion on each of the summarised accounts is unqualified. His report […]
Since its creation in 2001, the Public Guardianship Office has improved the quality of information it receives on the stewardship of the financial affairs of people who lose mental capacity. It has begun to target its scrutiny, reducing the regulatory burden on some receivers deemed to be a lower risk, and in some cases where […]
In a report to Parliament today, Sir John Bourn, the head of the National Audit Office, said that Postcomm, the new regulator of postal services, face a challenging remit as they seek to bring benefits to users of postal services through the introduction of competition, and pointed to serious risks to Postcomm’s strategy of improving […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Royal Armouries* in July 1999 successfully negotiated a revised deal with Royal Armouries (International) plc** (“RAI”) which ensured that the Royal Armouries Museum in Leeds remained open. The revised deal has also made it possible for the future redevelopment of […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the £635 million contract awarded to Siemens Business Services (SBS) to process transactions and provide a service to National Savings’ 30 million customers. The partnership forms a vital part of a programme of modernisation and transformation which aims to provide better […]