The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.
This report provides an update on the Bounce Back Loan Scheme.
This report examines the Nuclear Decommissioning Authority’s role, its governance, and the complex challenges it faces in delivering its long-term mission; progress with reducing high hazard and risk at Sellafield, and limitations to faster progress; and the NDA and Sellafield Limited’s plans to ensure sustainable progress at Sellafield.
The NAO is publishing a suite of short guides for the new Parliament, one for each government department and a selection of cross-government issues, to assist House of Commons select committees and members of Parliament.
This report examines the performance, implementation, procurement and management of the Green Homes Grant scheme.
The Department for Business, Energy & Industrial Strategy has not achieved value for money for its £100 million spend on the second competition for government financial support for carbon capture storage.
This publication presents the results of our census of Local Enterprise Partnerships (LEPs). The census was conducted as part of our report Local Enterprise Partnerships, published in March 2016.
On 15 January 2018, Carillion declared insolvency and the Official Receiver, an employee of the Insolvency Service, started to liquidate its assets and contracts. This report focuses on the role of the UK government in preparing for and managing the liquidation of Carillion.
In this report, we assess whether NHS England managed the PCSE contract with Capita effectively to secure the intended benefits
Regulators and government need to work together better to ensure that vulnerable consumers get the support they need.
The briefing gives a factual overview of the framework for environmental compliance and enforcement in England.
This report examines whether the NHS is well placed to get value for money from its investment in developing new care models through vanguards.
The NAO is publishing a suite of short guides for the new Parliament, one for each government department and a selection of cross-government issues, to assist House of Commons select committees and members of Parliament.
This report evaluates the government’s COVID-19 vaccine programme focusing on events up to the end of October 2021.
This report examines whether Ofsted’s approach to inspecting schools is providing value for money. We assessed Ofsted’s role, performance and impact.
This impacts case study shows how our review of the government’s sale of shares in Royal Mail led to the appointment of an expert panel that made recommendations about the whole system of Initial Public Offerings.
It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.
The newly-created Competition and Markets Authority has made significant progress in improving how the UK’s competition regime works, and it is now more coherent than before. Business awareness of competition law, however, is low and while it has improved the robustness of its enforcement casework, the regime has so far not produced a substantial flow of enforcement decisions or fines.
An investigation into why and how the Ministry of Justice adjusted Community Rehabilitation Companies’ (CRCs) contracts; and the financial and other implications of the adjustments to the CRCs’ contracts.
19 December 2017
The Financial Conduct Authority cannot know whether its activities are reducing the overall scale of financial services mis-selling to consumers. The most prominent example of mis-selling is Payment Protection Insurance (PPI). Between April 2011 and November 2015, firms paid out £22.2 billion in compensation to more than 12 million customers who had bought PPI.
This toolkit is designed to guide those overseeing public service markets or assessing the effectiveness of these markets in terms of value for money and user outcomes. It helps government address a set of new challenges around its use of markets to deliver public services, including oversight, consumer protection, regulation and helping to achieve effective competition and innovative delivery.