The NAO sets out eight lessons for stronger workforce planning, including identifying future skills needs and addressing staffing shortfalls early
This report shows how better cost information can help improve government productivity and key service delivery.
This is the second report on Agile delivery in which we aim to provide practical support to those in publicly funded bodies who are using or considering using the approach in business change programmes.
Government initiatives to reduce ICT spending are starting to work but the challenge will be to use ICT to reform public services and how government works.
Benefits are expected to exceed costs slightly over the life of the systems, but there is uncertainty around whether the benefits will be realised
There is scope for greater use of online public services but there are still significant numbers of people who cannot go online or do not wish to do so.
This is the first report on Agile delivery in which we aim to provide practical support to those in publicly funded bodies who are using or considering using the approach in business change programmes.
Data analytics are a vital tool to tackle fraud and error, but savings so far have been modest compared to the amount potentially achievable.
This review provides a snapshot of the Information, Communications and Technology (ICT) profession in government in 2011.
An NAO review of the Government’s strategy for cyber security indicates that, although at an early stage, activities are already beginning to deliver benefits.
Defra should continue to fund the Agency to complete this programme to improve the management of animal disease and secure the full benefits of the new ICT.
There are serious risks to HMRC’s business if the programme to replace the Aspire contract fails to meet its objectives by June 2017, when the contract ends.
This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
Significant annual savings worth tens of billions of pounds are available through improving public sector productivity, the head of the NAO will say.
This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.
This report examines the MoD’s progress implementing digital transformation.
This review looks at how government uses Information and Communications Technology (ICT) to deliver public services. The review, the purpose of which is to inform the debate about government’s new use of ICT, gives an overview of existing uses, as well as initiatives and changes underway.
Government can save significant sums of time and money by improving how it engages with technology suppliers.
A programme to equip frontline police officers with mobile devices, such as BlackBerrys and personal data assistants, has achieved a basic level of benefits. However, as the benefits for most forces do not extend beyond this basic level, then value for money has not yet been achieved from the £80 million of expenditure.
This report examines whether Defra has a full understanding of its legacy challenges, including cyber security risks, and if plans to address the problem are realistic, achievable and aligned to future needs.