Sir John Bourn, Head of the National Audit Office, today welcomed Ofgem’s efforts to help vulnerable consumers, such as the elderly or those on benefits. He encouraged Ofgem and the energy suppliers to build on the Social Action Plan to allow more vulnerable consumers to take advantage of the competitive energy market. He also reported […]
Following reforms to decision-making and the appeal process in social security benefits, introduced in 1999 by the Department for Work and Pensions, the number of appeals against decisions has fallen overall by around 15 per cent and waiting times for appeal hearings have been cut. Since the reforms, decision-making performance for some benefits, but not […]
Consumers of basic services delivered by pipes and wires have benefited from lower prices and more reliable services as a result of the way these networks have been regulated, according to a report published today by Sir John Bourn, head of the National Audit Office. The approach to regulation does, however, have some inherent limitations […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Royal Armouries* in July 1999 successfully negotiated a revised deal with Royal Armouries (International) plc** (“RAI”) which ensured that the Royal Armouries Museum in Leeds remained open. The revised deal has also made it possible for the future redevelopment of […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament on the Ministry of Agriculture, Fisheries and Food’s administration of the Arable Area Payments Scheme*. This is the largest European Union Common Agricultural Policy scheme in England with payments of £1.1 billion each year to some 47,000 farmers. The report examines the […]
Government departments often lack insight into what drives cost in individual activities that make up an overall end-to-end service.
This NAO study will assess whether Cabinet Office and clusters are on track to deliver the Shared Service Strategy’s benefits and savings.
Gareth Davies uses the NAO’s insights to outline what government needs to do to make public money work harder
The Foreign, Commonwealth & Development Office has made substantial progress with the merger that created it, although some issues remain.
The Ministry of Justice does not know whether everyone eligible for legal aid can access it and government needs to do more to ensure the sustainability of the legal aid market if it is to achieve value for money.
Significant annual savings worth tens of billions of pounds are available through improving public sector productivity, the head of the NAO will say.
In his annual speech in Parliament, Gareth Davies, head of the NAO, said government can provide people with better public services despite the challenging fiscal backdrop.
DWP’s plans to transform the assessment process for disability benefits face challenges that it will need to carefully manage, according to NAO report.
Our report has found that repeated delays have undermined credibility and increased costs of HMRC’s flagship tax transformation programme.
This opinion piece looks at the issues raised by the NAO’s recent report on how Defra is gradually modernising it’s digital services.
The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.
The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.
This study examines whether the Ministry of Defence’s Equipment Plan provides a reliable assessment of the affordability of the MoD’s equipment programmes over the next ten years.
This report examines progress in establishing Integrated Care Systems in England.
This report examines progress in establishing Integrated Care Systems in England.