The C&AG has qualified the DWP’s Client Funds Account on the grounds of material errors in the calculations of child maintenance assessments. He has also given an adverse opinion on the truth and fairness of the outstanding maintenance arrears.
Older ICT systems critical for the delivery of key public services (‘legacy ICT’) expose departments to risks which must be understood and managed.
This briefing presents information on how DWP supports people into work, and the challenges it may face in delivering support.
This investigation sets out how HMRC introduced the 2017 IR35 reforms, and what lessons it has learned and taken forward.
The NAO has reported today that, despite some progress, there is still a significant gap between the employment rate for the ethnic minority population and that for the general population which could take thirty years to eliminate. The Department for Work and Pensions’ strategy to tackle this has had some success, but in the NAO’s […]
Head of the National Audit Office Sir John Bourn has today reported to Parliament that he is qualifying his opinion on the accounts of the Department for Work and Pensions. This is because of substantial levels of estimated losses from fraud and error in benefit payments and material uncertainties about the level of debt resulting […]
The Pension Service has made real and substantial progress since 2002 in helping pensioners to secure their entitlements using new and well thought through approaches, but will need to build on this work to improve take-up still further. A report today by the National Audit Office highlights the need to develop local work to reach […]
This report examines whether government has an effective approach to enhancing workforce skills.
The Ministry of Defence offers a good range of resettlement support for those leaving the Armed Forces, and most people adapt back into civilian life easily and comfortably. There are a minority of people who have a more difficult time finding employment, housing or making the social transition. A National Audit Office survey of those […]
Government-led initiatives to help unemployed people find work are having a real impact. Programmes such as the New Deal have helped reduce the number of people on benefit, and the average length of claims. However, too many people still do not stay in work once they have found it and more now needs to be […]
The Comptroller and Auditor General has reported on the 2018-19 accounts of the Department for Work and Pensions.
The Department for Work and Pensions (DWP) has made progress in improving the design of some leaflets but could go further to make them easier for the public to understand and get hold of, according to a National Audit Office report published today. The report also found that the DWP could improve how it checks […]
The Department for Work and Pensions (DWP) has made progress in improving the design of some leaflets but could go further to make them easier for the public to understand and get hold of, according to a National Audit Office report published today. The report also found that the DWP could improve how it checks […]
The Department for Work and Pensions, the largest employer in central government, like other organisations loses a significant amount of staff time to sickness absence. The Department has introduced good attendance management procedures, but, according to today’s report by the National Audit Office, it could do more to ensure that these procedures are adopted by […]
This report outlines the extent of Universal Credit advances fraud and the DWP’s actions to detect, recover and prevent it.
This report looks at the Office for Student’s responsibilities for financial regulation of higher education providers.
Amyas Morse, the Comptroller and Auditor General, has again been unable to give a full sign off to the statutory child maintenance schemes account.
Sir John Bourn, head of the National Audit Office, reported today on the complexity of the benefits system, which he considers is one of the most important issues affecting the performance of the Department for Work and Pensions. According to the report to Parliament, tackling the problems associated with a complex system requires a systematic […]
This report examines how the DWP is managing the process of getting to first payment in Universal Credit.