Search results for 'People and operations'

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  3. Government workforce planning – audit framework

    Insight Good practice guides

    Published on:

    This guidance is intended to help government organisations, audit teams and others to test the quality of workforce planning in government.

  4. Delivering more productive public services

    Insight Opinion

    Published on:

    Our aim is to bring together insights from across our audit work and share practical lessons on achieving productivity improvements.

  5. Government exits and redundancies

    Insight Good practice guides

    Published on:

    A guide to help government departments assess how employee exits and redundancies in government are being conducted.

  7. Maintaining public service facilities

    Report Value for money

    Published on:

    The public spending watchdog has estimated that the government’s maintenance backlog is at least £49 billion.

  8. Managing FCDO’s overseas estate

    Report Value for money

    Published on:

    This NAO report examines whether the Foreign, Commonwealth & Development Office (FCDO) has a robust approach to managing its overseas estate.

  11. Civil service leadership capability

    Report Value for money

    Published on:

    This report examines the government’s overall approach to leadership capability within the Senior Civil Service.

  13. Using consultants in government

    Insight Good practice guides

    Published on:

    This guide focuses on how to maximise value, common pitfalls to avoid and questions to consider when planning and managing the use of consultants.

  14. Financial management in government: allocating resources

    Insight Good practice guides

    Published on:

    This guide is for senior finance leaders in government departments and other public bodies. It sets out insights and good practice on how to allocate resources for better financial management in government. It is the third in a five-part series of guides, which follow the financial management lifecycle. For public services to be efficient and […]

  15. Non-executive appointments

    Report Value for money

    Published on:

    Government is taking longer than it should to appoint non-executive directors (NEDs) to public positions, and these delays can leave gaps on boards, creating risks to governance, and reducing the number of high-quality candidates.

  17. DWP customer service

    Report Value for money

    Published on:

    DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.

  18. Leadership development in the civil service

    Report

    Published on:

    In this report we describe the civil service’s training and development of its leaders, focusing on the senior civil service and the pipeline of future senior leaders

  19. Investigation into whistleblowing in the civil service

    Report Value for money

    Published on:

    Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.

  20. Progress with the New Hospital Programme

    Report Value for money

    Published on:

    Our report found that the New Hospital Programme (NHP) has experienced delays and is expected to deliver 32 of the intended target of 40 new hospitals by 2030.