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  3. Reducing losses in the benefits system caused by customers’ mistakes

    Report Value for money

    Published on:

    DWP does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Although mistakes are difficult to detect, correct and prevent, the scale of overpayments and underpayments demonstrates a clear need for improvement.

  5. HM Treasury: The Asset Protection Scheme

    Report Value for money

    Published on:

    The Treasury’s Asset Protection Scheme to protect over £280 billion of Royal Bank of Scotland’s financial assets against losses had a beneficial impact on financial markets. But the Scheme has, so far, only been partially successful in encouraging lending to creditworthy borrowers on the scale originally envisaged.

  6. Maintaining the financial stability of UK banks: Update on the support schemes

    Report Value for money

    Published on:

    The scale of the support currently provided to UK banks has fallen from a peak of £955 billion to £512 billion, but the amount of cash currently borrowed by the Government to support banks has risen by £7 billion since December 2009. It is likely the taxpayer will be providing support for years to come.

  7. The impact of the 2007-08 changes to public service pensions

    Report Value for money

    Published on:

    Changes made in 2007-08 to public service pension schemes are on course to deliver savings and stabilise pension costs. However the value for money of the changes cannot be demonstrated in the absence of a strategic assessment of their long term impact on staff motivation and retention.

  8. National Audit Office Strategy 2011-12 to 2013-14

    Corporate information

    Published on:

    The NAO Strategy 2011-12 to 2013-14 sets out how we will apply the unique perspective of public audit to help Parliament and government drive lasting improvement in public services.

  9. Procurement of the M25 private finance contract

    Report Value for money

    Published on:

    The Highways Agency’s PFI contract to widen the M25 could have been better value for money. The slowness with which it was taken forward resulted in higher financing costs, and the Agency was slow to investigate a potentially cheaper alternative to widening.

  10. Ministry of Defence: The Major Projects Report 2010

    Report Value for money

    Published on:

    Central Departmental decisions by the Ministry of Defence to try to balance the defence budget have reduced its cash-flow requirements in the short-term but at a long-term cost that represents poor value for money for the taxpayer.

  11. A framework for managing staff costs in a period of spending reduction

    Insight Good practice guides

    Published on:

    This paper sets out a framework for effective management of staff costs in a  challenging environment of cost reduction in public services. It builds on the high level principles set out in the NAO’s short guide to structured cost reduction.

  13. Taking the measure of government performance

    Report Value for money

    Published on:

    In its final review of the quality of the data systems used by departments to measure progress against PSAs, the NAO underlines the vital importance of measuring government performance.

  15. Financial management in the European Union

    Report Value for money

    Published on:

    There has been a detectable improvement over recent years in the financial management of European funds across the European Union. However, there remain seemingly intractable problems with reducing the high levels of error in some significant areas of EU spending.

  16. Increasing passenger rail capacity

    Report Value for money

    Published on:

    With projected demand falling and costs of carriages rising, there are risks to value for money from plans to increase capacity on the rail network.

  17. Defra’s organic agri-environment scheme

    Report Value for money

    Published on:

    The Department for Environment, Food and Rural Affairs and Natural England have not optimised value for money for the almost £200 million scheme to encourage farmers into organic farming and deliver environmental benefits, according to a National Audit Office report published today. The Organic Entry Level Stewardship scheme is overseen by the Department and run […]

  18. The cost of public service pensions

    Report Value for money

    Published on:

    There has been much public discussion about the affordability of public service pensions. To inform that debate, the National Audit Office has today published a report designed to bring greater transparency to, and understanding of, the cash costs involved. Today’s report found: Total payments to more than 2 million pensioners in the UK’s four largest […]

  20. Business, Innovation and Skills: Helping over-indebted consumers

    Report Value for money

    Published on:

    The Department for Business, Innovation and Skills’ (BIS’s) free face-to-face advice for people struggling with debt has helped more people than planned, at slightly less than the planned cost per person, and is highly regarded by those that use it. However, demand is now outstripping capacity.