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  1. Conflicts of interest

    Insight Good practice guides

    Published on:

    This report outlines the importance of recognising and adequately managing conflicts of interest.

  2. National Audit Office Strategy: Our strategy 2019-20 to 2021-22

    Corporate information

    Published on:

    We help Parliament hold government to account for spending public money and, in so doing, drive improvements in public services. To achieve this, we provide system wide, integrated and independent public audit, drawing on the distinctive framework of rights set out for us by Parliament.

  3. Whole of Government Accounts 2017-18

    Press release

    Published on:

    The Whole of Government Accounts consolidates the public sector’s accounts to produce a picture of the UK’s public finances.

  7. Open-book accounting and supply-chain assurance

    Report Value for money

    Published on:

    The NAO has called for government to negotiate greater access to information about how much outsourced public services are actually costing suppliers and therefore how much profit they are making.

  8. Securing strategic leadership for the learning and skills sector in England

    Report Value for money

    Published on:

    Sir John Bourn, head of the National Audit Office, reported today that the frameworks that the Department for Education and Skills and the Learning and Skills Council have developed and put in place to plan and monitor the further education sector are likely to support systematic planning and provide reasonable assurance. As the frameworks develop, […]

  9. The UK competition regime

    Report Value for money

    Published on:

    The newly-created Competition and Markets Authority has made significant progress in improving how the UK’s competition regime works, and it is now more coherent than before. Business awareness of competition law, however, is low and while it has improved the robustness of its enforcement casework, the regime has so far not produced a substantial flow of enforcement decisions or fines.

  12. Progress in improving mental health services in England

    Press release

    Published on:

    Despite funding and staffing levels for mental health services increasing, and more patients being treated, millions of people with mental health needs are still not accessing services, with some facing lengthy waits for treatment, according to a new National Audit Office report.

  13. Public service markets: Putting things right when they go wrong

    Report Value for money

    Published on:

    Over 10 million people who used public services (about 1 in 5) in the UK last year faced problems with the services. Detriment can and does occur. But users find the complaints and redress systems confusing.

  15. Gift Aid and reliefs on donations

    Report Value for money

    Published on:

    HMRC and the Treasury do not know if incentives designed to increase charitable giving, at a cost to the taxpayer of £940 million in 2012-13, have resulted in more income for charities.

  17. Citizens Advice Bureau consumer service cases

    Report Interactive visualisation

    Published on:

    Last updated – 14 December 2016 Introduction The Citizens Advice Consumer Service (formerly known as Consumer Direct) is a national telephone helpline for people that need assistance with consumer problems or want to record a complaint. The service is provided to consumers in Great Britain by Citizens Advice and Citizens Advice Scotland. In 2015-16 the […]

  19. Progress report on the Regional Growth Fund

    Report Value for money

    Published on:

    Improvements have been made to the running of the Regional Growth Fund, but there is still a significant amount of public money to allocate through the Fund.

  20. Exploiting the UK brand overseas

    Report Value for money

    Published on:

    The GREAT campaign enables government organisations to adopt consistent and effective brand management. To date, Cabinet Office has reported a return of £1.2 billion on its £113.5 million GREAT campaign investment. This is based on anticipated as well as actual expenditure by business, tourists and students.