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Report cover showing jet engine maintenance

Transforming logistics support for fast jets

“The Ministry of Defence has made significant reductions in the cost of repairing and maintaining its jets, whilst broadly maintaining aircraft availability. On this basis, the changes represent value for money and underline the benefit of the MoD’s approach to partnering with industry and rationalising repair activity.

“However, risks remain and it is important for the MOD to continue to manage these so as not to compromise the good work it has done in this area.”

Published:
17 Jul 2007
Picture of ambulance from National Audit Office report on Transforming NHS ambulance services

Transforming NHS ambulance services

The Department of Health has until recently been focusing on speed of response as a measure of performance of the ambulance service, rather than on clinical outcomes. The service achieves high levels of public satisfaction but there are wide variations in ambulance trusts’ efficiency. The system has not delivered the best value for money to date.

Published:
10 Jun 2011
Report cover showing various electronic services

Transforming performance of HM Customs and Excise through electronic service delivery

“Customs and Excise have made good progress in getting their electronic service delivery programme underway. The programme is, however, at the early stage of its development and there is a long way to go to translate the strategy and plans into performance improvements on the ground. An IT programme of this magnitude inevitably presents some large risks and our report recommends to Customs how to address these risks.”

Published:
20 Nov 2003