HMRC’s use of travel data to tackle fraud and error in Child Benefit payments
Published on:This investigation provides an assessment of HMRC’s specific compliance intervention for Child Benefit using Home Office travel data.
Search results for 'Work, welfare and pensions'
Showing 1 - 20 of 235 results
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Department for Work and Pensions Accounts 2025-26
Published on:The Department for Work and Pensions (DWP) has published its 2025-26 accounts, containing the audit opinion of the C&AG.
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Department for Work and Pensions 2024-25
Published on:DWP’s total expenditure in 2024-25 was £298 billion, the largest of any government department.
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Department for Work & Pensions 2025-26
Published on:DWP delivers pensions and benefits to 23 million people across Great Britain, making it the government’s largest-spending department.
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Update on Carer’s Allowance
Winter 2026/27Background Carer’s Allowance gives financial support to people who provide regular and substantial care for someone. The Department for Work & Pensions (DWP) administers the benefit, which is currently £86.45 per week. In 2024-25, around one million people received Carer’s Allowance, with payments totalling over £4.2 billion. There have been longstanding concerns about overpayments of […]
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Department for Work and Pensions Accounts 2024-25
Published on:Gareth Davies, the Comptroller and Auditor General, has reported on the 2024-25 accounts of the Department for Work and Pensions.
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The Access to Work scheme
Published on:The NAO investigates DWP’s operation of the Access to Work scheme to help inform public debate on its future.
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DWP’s jobcentre estate
Summer 2027This study will look at whether DWP has an effective approach to meeting the need for face-to-face engagement with its customers
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Investigation into the administration of the Civil Service Pension Scheme
Published on:This NAO report examines Cabinet Office’s oversight of the civil service pension scheme and the current levels of customer service.
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Carer’s Allowance
Published on:Our report sets out the latest data on Carer’s Allowance to improve transparency and inform public debate.
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Government exits and redundancies
Published on:A guide to help government departments assess how employee exits and redundancies in government are being conducted.
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Tackling benefit overpayments due to fraud and error
Published on:This National Audit Office (NAO) report examines whether DWP has an effective approach to tackling overpayments in the welfare system.
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Supporting people to work through jobcentres
Published on:DWP has reduced the level of support it offers to Universal Credit claimants due to a shortage of available work coaches at jobcentres.
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DWP’s approach to innovation
Autumn 2026This study will seek to highlight lessons and areas of good practice, and identify how DWP might further improve its approach to innovation.
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Transfer of the Civil Service Pension Scheme to Capita
Winter 2026/27The audit will examine how the Cabinet Office has managed the transition of the Civil Service Pension Scheme to Capita
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Progress in implementing Universal Credit
Published on:One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.
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DWP customer service
Published on:DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.
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Investigation into introducing T Levels
Published on:This investigation provides transparency over the government’s progress introducing T Level qualifications.
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Department for Work and Pensions Accounts 2023-24
Published on:Gareth Davies, head of the National Audit Office, has reported on the 2023-24 accounts of the Department for Work and Pensions.
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Department for Work & Pensions 2023-24
Published on:This report has been produced to provide an introduction to DWP and the NAO’s examination of its spending and performance in 2023-24.