In our ever-increasing digital and automatized world, certain buzzwords are becoming more centre stage in the public sector. One of them is “artificial intelligence”. While the concept, and development, of artificial intelligence is not new (artificial intelligence was first recognised as a formal discipline in the mid-1950s), it is a word that has been casually […]
This report provides our initial thoughts on the learning government can draw from its response to COVID-19 to date.
The shielding programme was a swift government wide response to identify and protect clinically extremely vulnerable (CEV) people against COVID-19. Our recent report on Protecting and supporting the clinically extremely vulnerable during lockdown, shows how government quickly recognised the need to provide food, medicines and basic care to those CEV people shielding. This had to […]
Imagine being asked to design and provide a service that meets the needs of everyone in your street. This crossed my mind when the borough where I live in London became a surge testing location for coronavirus. For me that means producing a service that works for Margaret and David, the retired couple that have […]
We are keen to support those responsible for both delivering and overseeing government programmes. In that spirit, we today publish our Framework to review programmes summarising what we ask when auditing major programmes. It draws from our experience of around 200 studies and includes examples of what we have seen. Our work provides insights on […]
This review suggests key questions to ask when reviewing major programmes.
This report outlines how the public service pensions landscape has changed since the Hutton Review and highlights future challenges.
This report outlines how the public service pensions landscape has changed since the Hutton Review and highlights future challenges.
This report establishes the facts on how the government has provided accommodation for rough sleepers during COVID-19.
Achieving net zero greenhouse gas emissions will be a colossal challenge for the UK and one that will require all parts of government to work together. The NAO has audited numerous cross-government projects and programmes in the past, ranging from the 2012 Olympics to preparations for EU Exit. This experience has given us a deep […]
This report applies experience from auditing cross-government challenges to highlight the risks government needs to manage to achieve net zero.
This investigation sets out how the Department for Education set up and implemented the free school meals voucher scheme.
This report evaluates whether government’s approach to managing the risks of flooding and coastal erosion is achieving value for money.
This report examines how government has set itself up to deliver its long-term environmental goals.
This report examines the implementation of the Coronavirus Job Retention Scheme and the Self-Employment Income Support Scheme.
This report considers what the Superfast Broadband Programme has delivered and the lessons for government’s roll-out of nationwide gigabit broadband.
This investigation describes the scheme’s purpose and how it functions, performance to date, and how government manages value-for-money risks.
This report examines the progress the government has made in developing specialist skills in the civil service.
This report examines how the DWP is managing the process of getting to first payment in Universal Credit.
This report examines how the DWP is managing the process of getting to first payment in Universal Credit.