A digital BBC
Published on:This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.
This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.
We have used our insights to highlight the biggest opportunities for spending public money more efficiently and effectively.
This guide highlights key considerations for audit and risk assurance committees when overseeing AI within public sector organisations.
Lessons learned for government from UK and international experience for developing digital identity services across public services.
The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.
This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.
Government departments often lack insight into what drives cost in individual activities that make up an overall end-to-end service.
The Bank of England successfully navigated complex risks to deliver its Real-Time Gross Settlement (RTGS) renewal programme.
This report sets out the lessons for government and departments to learn from the experience of implementing digital change.
This report examines how well placed government is to seize the opportunity offered by data analytics technologies to tackle fraud and error.
This report examines the Digital Services at the Border programme to assess whether it has delivered value for money.
This report draws together our experience of the main challenges and barriers to better use of data across government.
An investigation into Verify, the government’s identity verification platform. It examines its performance, costs and benefits.
Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.
Transformation programmes can be highly complicated and risky. This guidance assists those overseeing them by setting out questions committees should ask during set-up, delivery and live-running phases.
Our Insights teams provide insights and expertise on how public services can be improved.
Government has repeatedly changed its plans for introducing full import controls following the UK’s exit from the European Union (EU).
In his annual speech in Parliament, Gareth Davies, head of the NAO, said government can provide people with better public services despite the challenging fiscal backdrop.
Delivery to the frontline is still being put at risk by longstanding weaknesses in inventory management, despite the Ministry of Defence taking steps to improve, according to a new National Audit Office report.
Senior Audit Manager Natalie Low gives an NAO perspective on the NHS as it turns 75. What has many decades of the NAO auditing one of the largest employers in the world revealed?