Update on government shared services (2026)
Spring 2026This NAO study will assess whether Cabinet Office and clusters are on track to deliver the Shared Service Strategy’s benefits and savings.
Search results for 'Digital, data and technology'
Showing 1 - 20 of 155 results
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National Savings & Investments’ Business Transformation Programme
Published on:This report sets out the delivery of NS&I’s digital transformation programme, including how NS&I has addressed the issues and risks.
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Cyber security and resilience
Published on:Our new guide helps boards and audit committees ask the right questions to boost cyber security and resilience.
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Using data analytics to tackle fraud and error
Published on:This report examines how well placed government is to seize the opportunity offered by data analytics technologies to tackle fraud and error.
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Government cyber resilience
Published on:The cyber threat to UK government is severe; government must act now to protect its own operations and key public services.
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Guidance for audit committees on cloud services
Published on:This guide outlines cloud services and their use in government, and suggests questions to ask at assessment, implementation and management stages.
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Digital transformation in government: a guide for senior leaders and audit and risk committees
Published on:The guide can support audit and risk committees and senior leaders tasked with overseeing large-scale digital change to understand the core issues.
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Supporting mobile connectivity
Published on:It is unclear whether a government programme to expand 4G coverage to 95% of the UK landmass by December 2025 will be delivered on time.
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Government’s approach to technology suppliers: addressing the challenges
Published on:Government can save significant sums of time and money by improving how it engages with technology suppliers.
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A planning and spending framework that enables long-term value for money
Published on:We have drawn on our published work, programme of consultation, and collaboration with officials and stakeholders to provide useful insights.
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Use of artificial intelligence in government
Published on:AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
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Preparedness for online safety regulation
Published on:Our report looks at whether the preparations undertaken by DSIT (and previously DCMS) and Ofcom for the implementation of the new online safety legislation are sufficiently advanced.
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Investigation into the Pensions Dashboards Programme
Published on:Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
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BBC 2022-23
Published on:This guide has been produced to support the Culture, Media and Sport Select Committee in its examination of the British Broadcasting Corporation’s (the BBC) spending and performance.
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NHS England’s modelling for the Long Term Workforce Plan
Published on:Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
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Financial management in government: Enablers of success
Published on:Covering leadership, skills and data, our guide covers the essential enablers to unlock the potential of your finance team.
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Progress with delivering the Emergency Services Network
Published on:This report describes the Home Office’s progress on delivering the Emergency Services Network programme, and sets out the main risks it faces.
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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Departmental Overview 2021-22: Department for Digital, Culture, Media & Sport
Published on:This guide has been produced to support the Department for Digital, Culture, Media & Sport select committee in its examination of the Department for Digital, Culture, Media & Sport’s (DCMS’s) spending and performance.
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Fit for purpose? Modernising government’s outdated digital services
Published on:This opinion piece looks at the issues raised by the NAO’s recent report on how Defra is gradually modernising it’s digital services.