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  2. Report of the C&AG on the 2008-09 Resource Accounts of the Ministry of Defence

    Report Financial audit

    Published on:

    The National Audit Office has identified errors in specialist pay, allowances and expenses paid to the Armed Forces via their Payroll and Human Resources system, as well as the inadequacy of evidence to support certain fixed assets and stock balances in the financial statements.  For this reason, the Comptroller and Auditor General has qualified his […]

  3. A second progress update on the administration of the Single Payment Scheme by the Rural Payments Agency

    Report Value for money

    Published on:

    The Rural Payments Agency and DEFRA have shown scant regard to protecting public money in their administration and management of the EU’s Single Payment Scheme in England, according to the National Audit Office.  The IT system does not meet the scheme’s needs, the cost of processing claims, already very high, has continued to increase and […]

  4. Innovation across central government

    Report Value for money

    Published on:

    Government faces increasing pressure to do more with fewer financial resources and, with challenges such as climate change and an ageing population, will require innovation in public services. Since 2006, when the National Audit Office last reported to Parliament on innovation in central government, departments have started to implement some of the report’s recommendations and […]

  5. Administration of the Crown Court

    Report Value for money

    Published on:

    HM Courts Service has taken practical steps to improve the use of the Crown Court’s existing resources but a number of risks to value for money remain, the National Audit Office has today reported. The Crown Court operates from around 500 court rooms at almost 100 locations around England and Wales. In 2007 it heard […]

  6. Improving the disposal of public sector Information, Communication and Technology equipment

    Report Value for money

    Published on:

    The public sector should plan more carefully how it disposes of its growing volume of personal computers and associated equipment, according to a report out today by the National Audit Office. The efficient, legal and socially responsible disposal of such equipment is an increasingly important issue for the public sector. Many public bodies have limited […]

  7. Improving Broadband

    Press release

    Published on:

    This report considers what the Superfast Broadband Programme has delivered and the lessons for government’s roll-out of nationwide gigabit broadband.

  10. Electronic monitoring – a progress update

    Press release

    Published on:

    This report sets out the NAO’s assessment of the delivery of the electronic monitoring (‘tagging’) transformation programme.

  11. Memorandum on the BBC’s Digital Media Initiative

    Briefing

    Published on:

    The BBC Executive did not have a sufficient grip on its Digital Media Initiative programme. Nor did it commission a thorough independent assessment to see whether it was technically sound.

  13. The National Law Enforcement Data Programme

    Press release

    Published on:

    This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.

  14. The BBC’s management of strategic contracts with the private sector

    Report Value for money

    Published on:

    The BBC Trust today (18 March 2009) published an independent report it had commissioned from the National Audit Office on the BBC’s management of its strategic contracts with the private sector. Jeremy Peat, BBC Trustee, said: “The Trust welcomes this report from the NAO into the BBC’s strategic contracts. We are pleased that the NAO […]

  15. Digital transformation in the NHS

    Press release

    Published on:

    This report considers the readiness of the government to deliver its ambitions for digital transformation in the NHS in England.

  16. Delivering successful IT-enabled business change

    Report Value for money

    Published on:

    The successful introduction of IT systems is a crucial element in major Government programmes to deliver better services to the public -whether through providing new services, making existing services more efficient and responsive to citizens’ needs, or improving organisational performance. A report published today by the National Audit Office identifies common threads in IT-enabled programmes […]

  17. Digital Services at the Border

    Press release

    Published on:

    This report examines the Digital Services at the Border programme to assess whether it has delivered value for money.

  18. The delays in administering the 2005 Single Payment Scheme in England

    Report Value for money

    Published on:

    Difficulties encountered by a government agency in making payments under the EU’s Single Payment Scheme have caused distress to a significant minority of farmers, cost farmers money in additional interest and bank charges, and undermined the farming industry’s confidence in the agency, according to a report published today. The study by the National Audit Office […]

  19. The National Offender Management Information System

    Report Value for money

    Published on:

    An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]

  20. Shared services in the Department for Transport and its agencies

    Report Value for money

    Published on:

    Plans to increase the efficiency and effectiveness of services such as human resources, payroll and finance could cost the Department for Transport £81 million (by March 2015) rather than saving £57 million as originally expected. There will need to be substantial improvements in the shared service centre’s productivity if the Department’s original targets are to […]