The NAO commends the early progress being made by the Government in implementing its ICT Strategy but has identified areas where progress has not kept pace with the Government’s ambitions.
HMRC faces a significant challenge in securing a £1.6 billion reduction in running costs over the next four years, at the same time as increasing tax revenues, improving customer service and achieving reductions in welfare payments.
The National Audit Office has been unable to conclude that the Ministry of Defence has achieved value for money from the procurement phase of its £10.5 billion private finance deal for the Future Strategic Tanker Aircraft (FSTA), according to a report released today. Despite managing the later stages of the procurement well, the MOD’s ability […]
Government faces increasing pressure to do more with fewer financial resources and, with challenges such as climate change and an ageing population, will require innovation in public services. Since 2006, when the National Audit Office last reported to Parliament on innovation in central government, departments have started to implement some of the report’s recommendations and […]
An initiative, begun in 2004, by the National Offender Management Service to build a single offender management IT system for the prison and probation services has not delivered value for money. A National Audit Office investigation found the project had been hampered by poor management leading to a three-year delay, a doubling in project costs […]
To obtain value for money from public spending, lessons must be learnt from both success and failure. Although there is some effective learning within departments, learning is still not as prioritised as much as it should be, according to a National Audit Office report released today. Much learning in government occurs after large projects, initiatives […]
Sure Start Children’s Centres are valued by most of the families who use them, according to the National Audit Office. The families reached by children’s centres are some of the most disadvantaged, though the early signs are that more still needs to be done to reach and support some of the most excluded groups. The […]
The successful introduction of IT systems is a crucial element in major Government programmes to deliver better services to the public -whether through providing new services, making existing services more efficient and responsive to citizens’ needs, or improving organisational performance. A report published today by the National Audit Office identifies common threads in IT-enabled programmes […]
The Child Support Reforms introduced in 2003 were a final but, in the event, unsuccessful attempt to deliver the policy behind the creation of the Child Support Agency in 1993. With hindsight the Child Support Agency was never structured in a way that would enable the policy to be delivered cost-effectively. While the Reforms have […]
Central Government spends over £2.6 billion a year supporting small business. The Small Business Service (SBS) is responsible for leading Government actions for small business primarily through leading on a Government Action Plan. The SBS has delivered some successful projects itself, but to date it does not have measures to establish its overall impact, or […]
Sir John Bourn, head of the National Audit Office (NAO), reported today that substantial improvements are needed in the way government departments provide funding to Third Sector Organisations (TSOs) to deliver public services. A 2002 Treasury Review made numerous recommendations aimed at improving funding practices relating to TSOs. These recommendations have in the main been […]
Sir John Bourn delivered today the National Audit Office’s 50th PFI/PPP report to Parliament, an update report on the new Darent Valley hospital which, in 1997, had been the first hospital procured under the PFI. Sir John reported that the hospital had been successfully delivered and the Trust had received a reduction in the overall […]
There were problems in performance during the first seven months after the launch of the Criminal Records Bureau but, following joint action by the Bureau, Capita and the Home Office, the Bureau is now delivering reliably each week over twice the number of Disclosures of criminal records undertaken by the police under the old arrangements. […]
Sir John Bourn, head of the National Audit Office, reported to parliament today that there are early indications that the New Deal for Communities programme, under the Office of the Deputy Prime Minister, is helping to tackle the problems of deprived communities and, despite some difficulties that have been encountered, the programme holds potential for […]
Sir John Bourn, head of the National Audit Office, reported today that the Invest to Save (ISB) programme has fostered better working together by organisations, departments, agencies and local authorities. But there is less evidence of what the programme has achieved in terms of tangible outputs. In its study of the Invest to Save Budget, […]
Presenting the report to Parliament Sir John Bourn, the head of the NAO, recognised the effort and resources being put into boosting central government presence on-line and in promoting e-government among local authorities. The Office of the e-Envoy has given a clear cultural lead from the centre to departments developing e-business initiatives. But to maximise […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament that properly planned and managed risk taking by government departments can promote innovation and lead to improved value for money for taxpayers. Departments are increasingly considering how best to devise and implement effective risk management strategies. By September 2000, all departments must […]
The Ministry of Defence achieved a good price when they awarded the contract for a new Defence Fixed Telecommunication System to BT in 1997, Sir John Bourn, head of the National Audit Office, told Parliament today. The ten year contract let under the Private Finance Initiative (PFI) is expected to cost £612 million with a […]