Search results for 'Project and service delivery'

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  1. Welfare reform

    Insight Lessons learned

    Published on:

    It is important that the DWP use the hard lessons it learned from implementing its recent programme of welfare reforms to improve how it manages change and anticipates risk.

  2. Managing the welfare cap

    Report Value for money

    Published on:

    The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

  3. Progress with preparations for High Speed 2

    Report Value for money

    Published on:

    HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.

  5. The art of spending public money wisely

    Report

    Published on:

    An interactive summary of the NAO’s presentations at Civil Service Live events, 2015, on four pervasive issues blocking public service improvement.

  6. Accountability to Parliament for taxpayers’ money

    Insight Good practice guides

    Published on:

    The incentives on government Accounting Officers to prioritise value for money are weak compared to those associated with the day-to-day job of satisfying Ministers.

  7. Major Projects Authority Annual Report 2013-14

    Report Value for money

    Published on:

    The purpose of this note is to update the Committee of Public Accounts on developments since the publication of the National Audit Office report in February, particularly the release of the Authority’s second annual report on 23 May.

    June 2014.

  8. The effective management of tax reliefs

    Report Value for money

    Published on:

    HM Treasury and HMRC do not keep track of tax reliefs intended to change behaviour, or adequately report to Parliament on whether tax reliefs work as expected.

  10. Progress on the Sellafield site: an update

    Report Value for money

    Published on:

    The NAO has today published an update for the Public Accounts Committee, detailing developments in the management of the Sellafield site, the UK’s largest and most hazardous nuclear site, and the extent to which progress has been made in decommissioning and cleaning it up.

  11. Over-optimism in government projects

    Insight Lessons learned

    Published on:

    Optimism bias in public sector projects is not a new phenomenon. But it is one that persists, frequently undermining projects’ value for money as time and cost are under estimated and benefits over estimated. This report uses our back catalogue to illustrate the consequences of over optimism. In doing so, we have identified some contributory factors – such as project complexity and an organisation’s culture of challenge.

  12. Crossrail

    Report Value for money

    Published on:

    The DfT and Transport for London have done well to protect taxpayers’ interests in Crossrail but risks remain including delivery of the trains.

  14. Confiscation Orders

    Report Value for money

    Published on:

    The use of confiscation orders to deny criminals the proceeds of their crimes is not proving to be value for money.

  16. Her Majesty’s Revenue & Customs 2013-14 accounts

    Report Financial audit

    Published on:

    The report covers HMRC’s progress in operating the PAYE service, its implementation of its new Real Time Information service and its performance in tax collection and in reducing error and fraud in personal tax credits.

  18. Military flying training

    Report Value for money

    Published on:

    The new military flying training is 6 years delayed and there is much to do if the MoD is to get the planned benefits from its contractor.

  20. E-borders and successor programmes

    Report Value for money

    Published on:

    The Home Office spent at least £830 million between 2003 and 2015 on the e-borders programme and its successors, but has failed, so far, to deliver the full vision. We cannot, therefore view e-borders as having delivered value for money.