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  1. Progress with Making Tax Digital

    Press release

    Published on:

    HMRC’s flagship tax transformation programme is now expected to cost five times the original forecast in 2016 (in real terms) following repeated delays.

  2. HM Revenue and Customs Renewed Alcohol Strategy: A progress report

    Report Value for money

    Published on:

    HMRC’s renewed strategy for dealing with alcohol duty fraud is a significant improvement on the previous strategy. However, the Department needs a reliable estimate of the tax gaps for beer and wine; and to tackle successfully the illicit diversion of duty-unpaid alcohol back into the UK market.

  5. Core skills at HM Revenue and Customs

    Report Value for money

    Published on:

    HM Revenue and Customs will have to make sure its staff have the right skills if the Department is to succeed in cutting its running costs by 25 per cent by 2014-2015 and bringing in each year an extra £7 billion of tax revenue.

  7. Privacy statement

    This privacy statement explains how the Comptroller and Auditor General (C&AG) and the National Audit Office (NAO) use and protect any data they hold about you. This statement also summarises your rights in relation to that data.

  8. The Motability scheme

    Report Value for money

    Published on:

    This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.

  10. Investigation into the Digital Services Tax

    Press release

    Published on:

    The Digital Services Tax has raised more revenue than forecast by the Government and increased the amount of UK tax paid by big digital companies. HMRC’s compliance work is ongoing and it has yet to identify any non-compliance among business groups, according to a report by the National Audit Office.

  11. Reducing Costs in HM Revenue & Customs

    Report Value for money

    Published on:

    HMRC faces a significant challenge in securing a £1.6 billion reduction in running costs over the next four years, at the same time as increasing tax revenues, improving customer service and achieving reductions in welfare payments.

  12. Managing tax compliance following the pandemic

    Press release

    Published on:

    This examines the extent to which HMRC is well-placed to manage its compliance work following the pandemic, including future risks and challenges.

  13. Managing civil tax investigations

    Report Value for money

    Published on:

    HMRC’s civil investigations directorates, which examine serious cases of suspected tax evasion, have generated increasing returns from their work, while reducing resources. However, there is scope for them to achieve more.

  16. Tackling fraud and corruption against government

    Press release

    Published on:

    Most public bodies do not know how much fraud they face and cannot demonstrate that they have the correct level of counter fraud resources, according to the National Audit Office.

  17. Investigation into Child Trust Funds

    Press release

    Published on:

    This report looks at tax-free savings accounts for 6.3 million children born between 2002 and 2011, into which the government paid £2bn.

  18. Right data, right place, right time

    Insight Opinion

    Published on:

    Have you ever had the frustration of having to provide the same information about yourself to different government services? Have you ever had to make decisions without information about what does and doesn’t work? Data is fundamental to delivering public services, improving systems and processes, and supporting sound decisions – but accessing accurate data is […]

  19. Financial sustainability of local authorities 2018

    Report Value for money

    Published on:

    This report reviews developments in the sector and examines whether the Department, along with other departments with responsibility for local services, understands the impact of funding reductions on the financial and service sustainability of local authorities.

  20. HM Revenue & Customs: Engaging with tax agents

    Report Value for money

    Published on:

    HMRC might be able to increase tax revenues by providing more support to professional tax agents, third parties paid by taxpayers to act on their behalf in their dealings with the Department.