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  1. A Short Guide to Network Rail

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides relating to each government department and some cross-government issues, to assist House of Commons Select Committees.

  4. A Short Guide to the Cabinet Office

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.

  5. A Short Guide to Regulation

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides relating to each government department and some cross-government issues, to assist House of Commons Select Committees.

  7. A Short Guide to HM Treasury

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.

  10. A Short Guide to the Ministry of Defence

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.

  11. A Short Guide to the Home Office

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.

  13. HM Treasury’s 2013-14 Annual Report and Accounts

    Report Financial audit

    Published on:

    The National Audit Office has today reported on HM Treasury’s 2013-14 Annual Report and Accounts. The report provides an overview of the context in which the Comptroller and Auditor General has carried out his audit of the Treasury’s 2013-14 financial statements; and details of his assessment of audit risk arising from the Treasury’s major financial stability and wider economic support schemes.

  14. Fact Sheet: Whole of Government Accounts 2010-11

    Report Value for money

    Published on:

    This Fact Sheet highlights key figures in the Whole of Government Account, audit findings and recommendations. It may also be used by a range of users to obtain a quick overview of the accounts and the Comptroller and Auditor General’s audit opinion.

  15. Access to unplanned or urgent care

    Press release

    Published on:

    A National Audit Office (NAO) report assessing the government’s approach to improving urgent and emergency care services in England.

  16. Support for innovation to deliver net zero

    Press release

    Published on:

    Our new study looks at whether the government is set up to deliver value for money from its approach to investment in pursuit of net zero.

  18. Financial services mis-selling: regulation and redress

    Report Value for money

    Published on:

    The Financial Conduct Authority cannot know whether its activities are reducing the overall scale of financial services mis-selling to consumers. The most prominent example of mis-selling is Payment Protection Insurance (PPI). Between April 2011 and November 2015, firms paid out £22.2 billion in compensation to more than 12 million customers who had bought PPI.

  19. Citizens Advice Bureau consumer service cases

    Report Interactive visualisation

    Published on:

    Last updated – 14 December 2016 Introduction The Citizens Advice Consumer Service (formerly known as Consumer Direct) is a national telephone helpline for people that need assistance with consumer problems or want to record a complaint. The service is provided to consumers in Great Britain by Citizens Advice and Citizens Advice Scotland. In 2015-16 the […]