DWP’s approach to innovation
Published on:DWP has an ambition to be a leader in public service innovation to improve outcomes for it citizens, increase productivity and secure better value for taxpayers.
Showing 1 - 20 of 132 results
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High Speed Two reset
Published on:This report examines whether HS2 Ltd and DfT are taking reasonable steps to plan, assure and implement the reset of the HS2 programme.
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Restoration and Renewal of the Palace of Westminster: 2026 Update
Published on:The NAO has examined the proposals for restoring the Palace of Westminster and has assessed them against established practice.
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Sizewell C
Published on:This report assesses the implications of the Sizewell C construction deal for taxpayers, electricity consumers, and investors.
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Northern Powerhouse Rail
Published on:Northern Powerhouse Rail’s success is dependent on better cross-government working and stronger ties to the government’s economic strategy.
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Update on the New Hospital Programme
Published on:The NAO has published an update on the New Hospital Programme following government’s decision to reset the programme.
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National Savings & Investments’ Business Transformation Programme
Published on:This report sets out the delivery of NS&I’s digital transformation programme, including how NS&I has addressed the issues and risks.
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Improving government’s productivity through better cost information
Published on:Government departments often lack insight into what drives cost in individual activities that make up an overall end-to-end service.
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Accountability in small government bodies
Published on:Government can release resources and improve accountability by tailoring governance and audit requirements for small public bodies.
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Realising the benefits of St Helena Airport: a progress update
Published on:This report an update to the NAO’s 2016 report on the St Helena airport and the FCDO’s economic support of the St Helena government.
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Managing conflicts of interest: value for money
Published on:Gaps in how public bodies manage conflicts of interest among staff pose a risk to government’s ability to perform its functions objectively.
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HS2: update following cancellation of Phase 2
Published on:Government must reset the HS2 programme successfully to avoid repeating past failures and to maximise value for money.
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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Use of artificial intelligence in government
Published on:AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
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Investigation into whistleblowing in the civil service
Published on:Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
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Civil service workforce: Recruitment, pay and performance management
Published on:Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
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Funding of Coventry City of Culture Trust
Published on:A factual overview of funding provided to the Coventry City of Culture Trust, which became insolvent in March 2023.
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Royal Household spending and accountability
Published on:Our report describes the role of public money in financing the Royal Household and how the funds are used.
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High Speed Two: Euston
Published on:The government should use the two-year pause on new construction work at HS2 Euston to develop a design that is affordable, deliverable and value for money, according to a new National Audit Office report.
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Progress with delivering the Emergency Services Network
Published on:This report describes the Home Office’s progress on delivering the Emergency Services Network programme, and sets out the main risks it faces.