The Border Force: securing the border
Published on:The Border Force has successfully implemented full passenger checks and cut queuing times but at the cost of maintaining other aspects of border security.
Search results for 'Benefits'
Showing 441 - 460 of 726 results
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Confirmed impacts: NAO’s investigative work responds to concerns raised by MPs and members of the public
Published on:In our June 2012 report for the Department for Work and Pensions we recommended ways in which it could strengthen its oversight of the contract.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Charges for customer telephone lines
Published on:Government is continuing to make extensive use of higher rate telephone numbers for customer telephone lines, despite efforts by departments to reduce their use.
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Confirmed impacts: NAO report helps HMRC improve customer service (2013)
Published on:Within the programme of improvement already started by HMRC, the NAO helped ensure that, in January 2013, HMRC committed to improving customer service.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Government Interventions to Support Future Retirement Incomes
Published on:Measures to encourage people to save for retirement are not being managed by Departments with enough coherence or accountability.
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Efficiency review: Food Standards Agency – the delivery of meat hygiene official controls
Published on:The National Audit Office (NAO) has undertaken an efficiency review of the Food Standards Agency’s (FSA) delivery of meat hygiene official controls.
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Confirmed impacts: Securing the future financial sustainability of the National Health Service
Published on:We found that the 2007-2011 Peterborough and Stamford Hospitals NHS Foundation Trust Board’s poor financial management and procurement of an unaffordable PFI scheme had left the Trust in a critical financial position.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Office of Communications Section 400 (licence fees and penalties) account
Published on:Our report provides assurance to Parliament over the regularity and propriety of the high-value transactions generated by the 4G auction process.
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HM Revenue and Customs: 2012-13 accounts, report by the Comptroller and Auditor General
Published on:The report details progress by HMRC in stabilising and operating the PAYE service and its progress towards the implementation of its new Real Time Information service. The report also covers HMRC’s performance in tackling VAT fraud, and in reducing error and fraud in personal tax credits.
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Confirmed impacts: NAO report makes an important contribution to the debate on local authority financial health
Published on:We recommended that the Department for Communities and Local Government improve its evaluation of the impact of funding changes on local authorities’ financial sustainability.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Building capability in the Senior Civil Service to meet today’s challenges
Published on:The government now accepts the urgent need for a skilled cross-departmental leadership group – but this requires changing the long-standing culture of the Senior Civil Service.
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Confirmed impacts: NAO work helps the Ministry of Defence reduce excess stock
Published on:We estimate that the MOD made £253 million of savings on inventory purchases in 2012 as a result of our recommendations.
This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.
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Progress in delivering the Thameslink programme
Published on:Thameslink aims to reduce overcrowding and journey times. Initial progress has been good but a 3 year delay in awarding the train contract puts the 2018 programme deadline at risk.
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Financial impacts from our work in 2012
Published on:The file contains all of the impacts of £5,000 or more which contribute to the overall total financial impacts claimed by the NAO of £1,186 million for 2012.
Financial impacts represent our estimate of the financial benefits achieved following implementation of the NAO’s recommendations to government.
Estimates are subject to internal quality assurance review, are agreed with senior management of the audited bodies and are independently validated by our external auditors.
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The BBC’s move to Salford
Published on:The relocation took place on time and without disruption to broadcasts and should be within budget. But it is too early to judge value for money for licence fee payers.
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The New Homes Bonus
Published on:The NAO believes a review of the New Homes Bonus scheme is essential to ensure the Department understands the substantial financial risks to local authorities.
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Cabinet Office and HM Treasury – Integration across government
Published on:By operating in a more integrated way, government could reduce inefficiencies in public services and deliver a better service to citizens.
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Improving government procurement
Published on:The government’s procurement strategy has led to savings. But, a cultural shift is needed if government is to obtain all the benefits available.
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Responding to change in jobcentres
Published on:The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.
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The UK cyber security strategy: Landscape review
Published on:An NAO review of the Government’s strategy for cyber security indicates that, although at an early stage, activities are already beginning to deliver benefits.