Search results for 'Benefits'

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  2. Getting it right, putting it right – Improving decision-making and appeals in social security benefits

    Report Value for money

    Published on:

    Following reforms to decision-making and the appeal process in social security benefits, introduced in 1999 by the Department for Work and Pensions, the number of appeals against decisions has fallen overall by around 15 per cent and waiting times for appeal hearings have been cut. Since the reforms, decision-making performance for some benefits, but not […]

  7. The National Law Enforcement Data Programme

    Press release

    Published on:

    This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.

  8. Child maintenance 2012 scheme: Early Progress

    Report Value for money

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    The DWP has simplified the way it administers child maintenance and is approaching expected levels of performance. But overall objectives might be at risk if the number of people using family-based arrangements does not increase.

  10. Confirmed impacts: NAO report influences better regulation of consumer credit

    Report Value for money

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    In March 2013, the Minister for Consumer Affairs, along with the Economic Secretary to the Treasury, confirmed in a statement in the House of Commons that the government has drawn on our analysis as it develops a new regulatory regime for consumer credit markets.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  12. Benefit sanctions

    Press release

    Published on:

    The Department for Work & Pensions is not doing enough to find out how sanctions affect people on benefits.

  13. The energy supplier market

    Press release

    Published on:

    This report examines the recent exit of energy suppliers from the market and government’s role in managing the exits.

  14. Regulation of private renting

    Press release

    Published on:

    This report examines the extent to which the regulation of private renting supports DLUHC’s aim to ensure fairness for renters.

  18. Ministry of Defence: Maximising the Benefits of Defence Equipment Co-Operation

    Report Value for money

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    Sir John Bourn, head of the National Audit Office, today told Parliament that defence equipment acquisition was an inherently complex and often expensive task. Co-operation adds another layer of complexity. It also offers potential economic, military, industrial and political benefits but in the past not all of these have been secured. Recent initiatives from the […]

  19. National Audit Office Strategy: Our strategy 2019-20 to 2021-22

    Corporate information

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    We help Parliament hold government to account for spending public money and, in so doing, drive improvements in public services. To achieve this, we provide system wide, integrated and independent public audit, drawing on the distinctive framework of rights set out for us by Parliament.

  20. Regulating financial services

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    The new system of regulating financial services will need to demonstrate in future that the cost of two regulators achieves value for money for customers.