Search results for 'Benefits'

Showing 61 - 80 of 725 results

  1. Buckingham Palace Reservicing on track

    Press release

    Published on:

    A programme to update Buckingham Palace costing £369 million has been well-managed to date and demonstrates good practice in numerous areas.

  2. DWP customer service

    Report Value for money

    Published on:

    DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.

  3. HMRC customer service

    Report Value for money

    Published on:

    Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.

  4. Progress with the merger of the FCO and DFID

    Report Value for money

    Published on:

    The Foreign, Commonwealth & Development Office has made substantial progress with the merger that created it, although some issues remain.

  5. Use of artificial intelligence in government

    Report Value for money

    Published on:

    AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.

  6. Rail reform: the rail transformation programme

    Press release

    Published on:

    The reforms set out in government’s rail transformation plans are facing delays, and there remain long-standing issues with the rail sector that need to be addressed, such as its financial sustainability and service to passengers.