Increasingly complex tax system burdens government and business with billions in admin costs
Published on:An increasingly complex tax system is burdening government and business with billions in admin costs and rising.
Search results for 'Benefits'
Showing 61 - 80 of 730 results
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The administrative cost of the tax system
Published on:An increasingly complex tax system is burdening government and business with billions in admin costs.
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Innovation key to realising “immense opportunities” for productivity and resilience gains in public services, NAO head to say in annual speech
Published on:The head of the NAO’s annual speech will focus on the challenges of rising demand for public services and stretched resources.
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Innovation key to unlocking gains in productivity and resilience
Published on:In his annual speech in Parliament, Gareth Davies, head of the NAO, championed effective innovation as a way to tackle the ongoing challenge of rising demand for stretched public services.
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HM Revenue & Customs 2023-24
Published on:In 2023-24, HMRC spent £7.2 billion to collect tax revenue. This report summarises key relevant information and insights.
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The impact of fraud and error on public funds 2023-24
Published on:We estimate that fraud & error cost the taxpayer £55-81 billion in 2023-24. This report introduces impact of fraud & error on public funds.
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Investigation into the acquisition of the Northeye site for asylum accommodation
Published on:Home Office’s quick acquisition of the Northeye site for asylum accommodation led to it cutting corners and paying more than it needed to.
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‘Cultural shift’ at spending review can make public money work harder
Published on:A new National Audit Office report comprises eight lessons to help ministers and senior officials as they plan the 2025 Spending Review.
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Decommissioning Sellafield: managing risks from the nuclear legacy
Published on:Sellafield nuclear site is not yet achieving value for money due to concerns over project management, the pace of delivery and staffing.
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Here’s how to make public money work harder
Published on:Gareth Davies uses the NAO’s insights to outline what government needs to do to make public money work harder
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Buckingham Palace Reservicing on track
Published on:A programme to update Buckingham Palace costing £369 million has been well-managed to date and demonstrates good practice in numerous areas.
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HS2: update following cancellation of Phase 2
Published on:Government must reset the HS2 programme successfully to avoid repeating past failures and to maximise value for money.
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Progress on the Buckingham Palace Reservicing programme
Published on:A programme to update Buckingham Palace costing £369 million has been well managed to date and demonstrates good practice in numerous areas.
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Efficiency in government procurement of common goods and services
Published on:Public sector bodies could avoid £500 million in costs over five years if they improve how they procure common goods and services.
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DWP customer service
Published on:DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.
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NAO Annual Report and Accounts 2023-24
Published on:A detailed account of all our work, our performance progress and the impact of our work in 2023-24.
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Implementing statutory biodiversity net gain
Published on:There are risks to the long-term effectiveness of a new policy to make sure developers protect or improve biodiversity
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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Digital skills shortage contributed to delays in flagship pensions dashboards programme
Published on:Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
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Investigation into the Pensions Dashboards Programme
Published on:Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.