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  1. Access to unplanned or urgent care

    Press release

    Published on:

    A National Audit Office (NAO) report assessing the government’s approach to improving urgent and emergency care services in England.

  2. Discharging older patients from hospital

    Report Value for money

    Published on:

    There are currently far too many older people in hospitals who do not need to be there. Without radical action, this problem will worsen and add further financial strain to the NHS and local government.

  7. Training New Teachers

    Report Value for money

    Published on:

    The government needs to do more to demonstrate how new arrangements for training new teachers are improving the quality of teaching in classrooms.

  9. Stocktake of access to general practice in England

    Report Value for money

    Published on:

    Patient satisfaction with access to general practice remains high but is declining. Better data is needed so that decisions about general practice are well-informed.

  10. Managing the HMRC Estate

    Report Value for money

    Published on:

    By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.

  12. Equality, diversity, and inclusion in the civil service

    Report Value for money

    Published on:

    The civil service must build on the progress it has made in managing equality, diversity and inclusion and place greater emphasis on departments’ valuing and maximizing the contribution of every member of their staff. This is more likely to deliver the business benefits than solely a focus on levels of representation of groups with ‘protected characteristics’.

  13. Managing the Official Development Assistance target

    Report Value for money

    Published on:

    The Department for International Development met, for the calendar year 2013, the government target to spend 0.7% of the UK’s annual gross national income on overseas aid.

  14. Investigation into the management of backlogs in driving licence applications 

    Press release

    Published on:

    The Driver and Vehicle Licensing Agency has been processing standard driving licences at normal levels following the backlog that resulted from the COVID-19 pandemic, but there are still delays in applications from drivers with medical conditions, according to the National Audit Office.

  15. NAO Diversity and Inclusion Annual Report 2017-18

    Corporate information

    Published on:

    This report summarises our progress and activities over the final year of the 2015-2018 Diversity & Inclusion strategy. As part of our commitment to the Public Sector Equality Duty we also publish equality data in a separate report.

  16. Strategic financial management in the Ministry of Defence

    Report Value for money

    Published on:

    The Ministry of Defence’s strategy for improving its financial management has put its finances on a sounder footing and is delivering results, but there are still considerable challenges ahead, including delivering the savings already removed from budget allocations.

  17. The Border Force: securing the border

    Report Value for money

    Published on:

    The Border Force has successfully implemented full passenger checks and cut queuing times but at the cost of maintaining other aspects of border security.

  18. The Equipment Plan 2021 to 2031

    Press release

    Published on:

    This report examines whether the Ministry of Defence has managed to reduce the risks to affordability in its Equipment Plan.

  19. Reforming the civilian workforce

    Press release

    Published on:

    This report assesses the Ministry of Defence’s approach to reducing and reforming its civilian workforce.