Search results for 'Benefits'

Showing 461 - 480 of 905 results

  1. Confirmed impacts: NAO report helps HMRC improve customer service (2013)

    Report

    Published on:

    Within the programme of improvement already started by HMRC, the NAO helped ensure that, in January 2013, HMRC committed to improving customer service.

    This NAO impacts case study represents one example where there has been some beneficial change, whether financial or non-financial, resulting from our involvement.

  2. HM Revenue and Customs: Progress on reducing costs

    Report Value for money

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    In 2011-12 HMRC maintained its performance while reducing staff and spending but it is too early to tell what the long-term impact of cost reduction will be.

  3. 4G radio spectrum auction: lessons learned

    Report Value for money

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    In its sale of the 4G radio spectrum the Office of Communications (Ofcom) achieved its objective of maintaining a competitive market with a number of competing providers.

  4. Gift Aid and reliefs on donations

    Report Value for money

    Published on:

    HMRC and the Treasury do not know if incentives designed to increase charitable giving, at a cost to the taxpayer of £940 million in 2012-13, have resulted in more income for charities.

  5. The BBC’s move to Salford

    Report Value for money

    Published on:

    The relocation took place on time and without disruption to broadcasts and should be within budget. But it is too early to judge value for money for licence fee payers.

  6. The Privatisation of Royal Mail

    Report Value for money

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    The Department was successful in floating Royal Mail. But its approach was marked by deep caution, the price of which was borne by the taxpayer.

  7. Confiscation Orders

    Report Value for money

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    The use of confiscation orders to deny criminals the proceeds of their crimes is not proving to be value for money.

  8. Student loan repayments

    Report Value for money

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    BIS will not be well-placed to secure value for money on student loan repayments until it has a more robust strategy to improve collection performance.

  9. Implementing transparency

    Report Value for money

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    Better access to public information can improve accountability and service delivery. Government needs a firm grasp of whether that potential is being realised.

  10. Adult social care in England: overview

    Report Value for money

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    The provision of adequate adult social care poses a significant public service challenge. Demand for care is rising while public spending is falling.

  11. The first sale of shares in Lloyds Banking Group

    Report Value for money

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    The Government’s first sale of shares in Lloyds Banking Group was managed very effectively by United Kingdom Financial Investments Limited.

  12. Civil Service People Survey Explorer

    Overview Interactive visualisation

    Published on:

    Find out how government departments score on diversity. Our interactive graphics summarise the findings from Cabinet Office’s People Survey.