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  2. The Office of Telecommunications: Helping consumers benefit from competition in the telecommunications market

    Report Value for money

    Published on:

    Oftel has taken steps to improve consumer awareness in the fixed line telecommunications market to help consumers take advantage of the choices available, according to a report presented to Parliament today by Sir John Bourn, the head of the National Audit Office. But the report recognises that while some consumers will choose not to switch […]

  3. The Help to Buy equity loan scheme

    Report Value for money

    Published on:

    The Help to Buy equity loan scheme is improving access to mortgage finance, but the scheme’s costs will be substantial.

  6. Managing debt owed to central government

    Report Value for money

    Published on:

    Government is owed a large amount of money but has no overall view of its debt reduction objectives nor of the financial risk that the debt poses.

  8. Reform of the rail franchising programme

    Report Value for money

    Published on:

    The management of rail franchising has improved since 2012 however significant risks remain to achieving value for money as the programme develops.

  9. Equipment Plan 2013 – 2023

    Report Value for money

    Published on:

    MOD’s procurement budget is now more stable, despite a £754m increase in the cost of the carriers, but there are still risks to the affordability of the equipment plan.

  10. Progress with the New Hospital Programme

    Press release

    Published on:

    The New Hospital Programme (NHP) has experienced delays and is expected to deliver 32 of the intended target of 40 new hospitals by 2030.

  11. Personal Independence Payment: early progress

    Report Value for money

    Published on:

    The DWP has had to delay the Personal Independence Payment programme’s roll-out and reduce expected savings during this Spending Review period.

  14. Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough

    Report Value for money

    Published on:

    In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.

  16. Evaluation in Government

    Insight Good practice guides

    Published on:

    Treasury expects all departments to evaluate the ex post impacts and costs of all their interventions, including spending, taxation and regulation. This activity should provide valuable information on the cost-effectiveness of government interventions, for the purposes of accountability and to learn lessons to improve current and future policies.

  17. Getting it right, putting it right – Improving decision-making and appeals in social security benefits

    Report Value for money

    Published on:

    Following reforms to decision-making and the appeal process in social security benefits, introduced in 1999 by the Department for Work and Pensions, the number of appeals against decisions has fallen overall by around 15 per cent and waiting times for appeal hearings have been cut. Since the reforms, decision-making performance for some benefits, but not […]

  18. Electronic monitoring – a progress update

    Press release

    Published on:

    This report sets out the NAO’s assessment of the delivery of the electronic monitoring (‘tagging’) transformation programme.

  19. Responding to change in jobcentres

    Report Value for money

    Published on:

    The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.