Search results for 'Benefits'

Showing 501 - 520 of 730 results

  1. PaceSetter: HMRC’s programme to improve business operations

    Report Value for money

    Published on:

    PaceSetter has led to productivity improvements and may have contributed to greater staff engagement. However, the extent to which overall efficiency has improved is not clear; and some key principles of process improvement are not yet being applied strategically across the entire organisation.

  2. The failure of the FiReControl project

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    The project to replace the 46 Fire and Rescue Services’ local control rooms across England with nine purpose-built regional control centres linked by a new IT system has been a comprehensive failure, according to the National Audit Office. The Department for Communities and Local Government acted to cut its losses by terminating the contract in […]

  3. Preparations for the roll-out of smart meters

    Report Value for money

    Published on:

    There are major risks the Department of Energy and Climate Change must address to achieve value for money from its £11.3 billion national programme to install ‘smart’ electricity and gas meters in all homes and smaller non-domestic premises in Great Britain from 2014 to 2019.

  4. Establishing social enterprises under the Right to Request Programme

    Report Value for money

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    This report highlights risks to value for money associated with the Department of Health’s programme aimed at enabling its staff to take the lead in leaving the NHS to set up health social enterprises. These are independent bodies delivering services, previously provided in-house, under contract to PCTs.

  5. Reducing costs in the Department for Work and Pensions

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    The Department for Work and Pensions will have to make rapid progress in reorganising the way it operates if it is to meet its target of cutting costs by £20 billion in four years while achieving substantial reform of the welfare system.

  6. Department for Culture, Media and Sport: Financial management

    Report Value for money

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    The Department for Culture, Media and Sport has improved the maturity of its financial management in a number of areas, but the NAO has not been able to conclude that the Department is achieving value for money.

  7. Delivering regulatory reform

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    The Better Regulation Executive and government departments are not yet in a position to achieve value for money in their management of regulation. However, they have developed important elements of a structured approach to achieving sustainable reductions in regulatory costs and have delivered significant benefits.

  8. The BBC’s management of its Digital Media Initiative

    Report Value for money

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    The BBC’s approach to the early stages of its Digital Media Initiative (DMI) was disappointing and did not achieve value for money. However, since taking the Programme back in house, delivery of the system has progressed well, with users responding positively.

  9. Minimising the cost of administrative errors in the benefit system

    Report Value for money

    Published on:

    DWP has not reduced the mistakes made by staff processing benefits. In 2009-10 it overpaid an estimated £1.1 billion and made underpayments of £500 million. However, the scale of the challenge facing the Department should not be underestimated.

  10. Procurement of the M25 private finance contract

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    The Highways Agency’s PFI contract to widen the M25 could have been better value for money. The slowness with which it was taken forward resulted in higher financing costs, and the Agency was slow to investigate a potentially cheaper alternative to widening.

  11. Department for Work and Pensions: Resource Accounts 2009-10

    Report Financial audit

    Published on:

    The Comptroller and Auditor General has qualified the 2009-10 accounts of the DWP, which have been qualified every year since 1988-89, because of the material level of fraud and error in expenditure on state benefits.

  12. Ministry of Justice Financial Management Report

    Report Value for money

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    The Ministry of Justice has made progress in improving its financial management, but currently falls short of best practice in the consistency of its financial management approach, its understanding of its costs and the integration of its financial management systems and processes.

  13. Assessing the impact of proposed new policies

    Report Value for money

    Published on:

    Impact Assessments, used to assess the need for and the likely impact of proposed government policy interventions, do not yet consistently provide a sound basis for assessing the merits of different policy proposals. Further improvement in the quality and use of Impact Assessments is needed to achieve value for money. 

  14. A review of collaborative procurement across the public sector

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    The National Audit Office and the Audit Commission have today called for public bodies to work together much more effectively than they currently do to maximise savings from procurement activities.