Shared ownership, now the largest remaining government-supported housing scheme, is a complex arrangement and can cause unexpected fees
Gareth Davies uses the NAO’s insights to outline what government needs to do to make public money work harder
This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
In our ever-increasing digital and automatized world, certain buzzwords are becoming more centre stage in the public sector. One of them is “artificial intelligence”. While the concept, and development, of artificial intelligence is not new (artificial intelligence was first recognised as a formal discipline in the mid-1950s), it is a word that has been casually […]
This report examines the current care market and the Department of Health & Social Care’s role in overseeing it.
Government’s Shared Services Strategy still experiencing delays with Cabinet Office governance requiring action.
Use of process mining to help understand the Home Office’s operation of the Windrush Compensation Scheme
The NAO’s good practice guide for managing the commercial lifecycle The government’s response to the COVID-19 global pandemic has drawn renewed, and possibly unprecedented, attention to public procurement and commercial practice in government. Our aim at the NAO is to provide an independent and evidence-based perspective, on how public authorities can achieve better outcomes and value […]
We’ve mapped the asylum system to show where delays occur, and set out four requirements for an effective system.
The Whole of Government Accounts (WGA) 2023-24 has been disclaimed by the Comptroller and Auditor General for the second successive year.
These spreadsheets of reusable data list the payments to suppliers where the charge to a specific cost centre is equal to, or greater than, £500.
My outdoor tap leaks. Not very much, just a small drip. And though I put a bucket underneath to catch the drips, I’ll admit that sometimes the bucket overflows before I can use the water in my garden. I know I should find out if it’s just a dodgy washer or I need a replacement […]
Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
This impacts case study shows how our work influenced the Department for Energy and Climate Change and HM Treasury to improve their accountability, governance and data quality, resulting in regular reporting on consumer-funded policies.
It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.
Responses to Freedom of Information (FOI) requests made to the NAO in 2023.
Responses to Freedom of Information (FOI) requests made to the NAO between April and December 2022.
Government does not have consistent data on how much individual departments are spending on external consultants.
AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
Homelessness has increased across all measures since 2010, with many local authorities now seeing it as a risk to their financial sustainability.
The Whole of Government Accounts consolidates accounts from over 10,000 public bodies, providing an overview of the UK’s public finances.