Investigation: WannaCry cyber attack and the NHS
Published on:This report investigates the NHS’s response to the cyber attack that affected it in May 2017 and the impact on health services.
Search results for 'Digital, data and technology'
Showing 61 - 80 of 152 results
-
-
Investigating the volume and readability of guidance on the government’s GOV.UK website
Published on:This paper sets out how we used a technique called “webscraping” to harvest and analyse textual content from the government’s GOV.UK website.
-
Protecting information across government
Published on:Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.
-
Investigating the potential impacts of cost of debt indexation in the water sector
Published on:This paper sets out how we constructed a counterfactual to establish how much water customers in England and Wales could have benefited from an alternative charging system between 2010/11 and 2014/15.
-
Investigating the impact of out-of-hours GP services on A&E attendance rates: multilevel regression analysis
Published on:This paper sets out how we used an analytical technique called multilevel regression modelling to investigate the factors affecting levels of attendance at accident and emergency (A&E) departments by patients registered at a GP practice.
-
Digital Transformation in Government (2017)
Published on:Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.
-
The digital skills gap in government: Survey findings
Published on:This interactive publication presents the results of our survey of central government digital leaders’ views and suggests areas for further consideration.
-
Replacing the Aspire contract
Published on:This memorandum has been prepared to support the Committee of Public Accounts consideration of HMRC’s approach to replacing its contract for IT services with Capgemini, known as Aspire. We set out HMRC’s approach, its business cases and the risks it has to manage. It does not seek to evaluate HMRC’s approach or progress, and therefore does not draw conclusions.
June 2016
-
Investigating the impact of out-of-hours GP services on A&E attendance rates: multilevel regression analysis
Published on:This series of papers summarises the methodological approaches we have taken in carrying out innovative or novel analysis. Such analysis is conducted under our statutory authority to examine and report to Parliament on the economy, efficiency and effectiveness with which government departments and other bodies have used their resources.
The Audit insights papers are methodological summaries and do not make new observations about value for money.
-
Progress on the Common Agricultural Policy Delivery Programme
Published on:This an update on earlier reports by the NAO and Committee of Public Accounts on the progress of the Common Agricultural Policy Delivery Programme. It focuses primarily on the 2015 Basic Payment Scheme payments to English farmers and landowners and improvements to the process for the 2016 and future years.
-
Increasing the effectiveness of tax collection: a stocktake of progress since 2010
Published on:HMRC has made good progress towards maximising revenue and making cost savings but also needs to do much more to improve its customer service.
-
Understanding storm overflows: Exploratory analysis of Environment Agency data
Published on:Insights we have drawn from exploratory analysis of data used by the Environment Agency as part of its regulation of storm overflows.
-
Modelling of maternity services in England
Published on:This paper sets out how we used a modelling technique called ‘discrete event simulation’ to investigate a local maternity service.
-
Mapping between different commissioners of healthcare
Published on:This paper sets out how we created look-up files to map between different commissioning geographies. This enabled us, for example, to estimate overall health funding at an area-level despite the different geographical bases of the various commissioners. We provide links to these look-up files.
-
The quality of service for personal taxpayers
Published on:HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.
-
The Superfast (Rural) Broadband Programme: update
Published on:An update for the Committee of Public Accounts on the Programme’s progress, including rollout and take-up of superfast broadband under Phase 1 (delivery to 90% of UK premises by December 2016) and comments on initial progress for phase 2.
-
Identity Assurance Programme
Published on:The NAO has published a briefing paper on the Government’s identity assurance programme, which is aiming to create a safe and convenient way for people to access government services online.
-
Case Study: HMRC VAT Services – The impact of legacy ICT
Published on:These case studies illustrate how four government bodies are managing the risk of their legacy ICT systems (that is, typically older ICT systems critical for the delivery of public services).
-
Case Study: DWP The Pension service – The impact of legacy ICT
Published on:These case studies illustrate how four government bodies are managing the risk of their legacy ICT systems (that is, typically older ICT systems critical for the delivery of public services).
-
General Practice Extraction Service – Investigation
Published on:Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.