Search results for 'Digital, data and technology'

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  1. Managing and replacing the Aspire contract

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    There are serious risks to HMRC’s business if the programme to replace the Aspire contract fails to meet its objectives by June 2017, when the contract ends.

  2. Information and Communications Technology in government. Landscape Review

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    This review looks at how government uses Information and Communications Technology (ICT) to deliver public services. The review, the purpose of which is to inform the debate about government’s new use of ICT, gives an overview of existing uses, as well as initiatives and changes underway.

  4. Mobile technology in policing

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    A programme to equip frontline police officers with mobile devices, such as BlackBerrys and personal data assistants, has achieved a basic level of benefits. However, as the benefits for most forces do not extend beyond this basic level, then value for money has not yet been achieved from the £80 million of expenditure.

  6. The failure of the FiReControl project

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    The project to replace the 46 Fire and Rescue Services’ local control rooms across England with nine purpose-built regional control centres linked by a new IT system has been a comprehensive failure, according to the National Audit Office. The Department for Communities and Local Government acted to cut its losses by terminating the contract in […]

  7. Central government’s use of consultants and interims

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    The amount of money being spent by government on external consultants has fallen slightly since 2006-07. However, government is not getting value for money from its use of consultants because it often lacks the information, skills and strategies to manage them effectively.

  8. Assurance for high risk projects

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    The role of assurance is to provide information to those that sponsor, govern and manage a project to help them make better informed decisions which reduce the causes of project failure, promote the conditions for success and deliver improved outcomes.

  9. The BBC’s management of its Digital Media Initiative

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    The BBC’s approach to the early stages of its Digital Media Initiative (DMI) was disappointing and did not achieve value for money. However, since taking the Programme back in house, delivery of the system has progressed well, with users responding positively.

  11. HMRC: The efficiency of National Insurance administration

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    HMRC has taken significant steps to improve the efficiency of National Insurance administration, but needs to demonstrate more clearly that it is providing value for money from the £350 million it spends each year and take advantage of opportunities to secure further savings.

  12. Modernising ageing digital services

    Press release

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    This report examines whether Defra has a full understanding of its legacy challenges, including cyber security risks, and if plans to address the problem are realistic, achievable and aligned to future needs.

  14. A second progress update on the administration of the Single Payment Scheme by the Rural Payments Agency

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    The Rural Payments Agency and DEFRA have shown scant regard to protecting public money in their administration and management of the EU’s Single Payment Scheme in England, according to the National Audit Office.  The IT system does not meet the scheme’s needs, the cost of processing claims, already very high, has continued to increase and […]

  15. Report of the C&AG on the 2008-09 Resource Accounts of the Ministry of Defence

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    The National Audit Office has identified errors in specialist pay, allowances and expenses paid to the Armed Forces via their Payroll and Human Resources system, as well as the inadequacy of evidence to support certain fixed assets and stock balances in the financial statements.  For this reason, the Comptroller and Auditor General has qualified his […]

  16. Innovation across central government

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    Government faces increasing pressure to do more with fewer financial resources and, with challenges such as climate change and an ageing population, will require innovation in public services. Since 2006, when the National Audit Office last reported to Parliament on innovation in central government, departments have started to implement some of the report’s recommendations and […]

  17. Administration of the Crown Court

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    HM Courts Service has taken practical steps to improve the use of the Crown Court’s existing resources but a number of risks to value for money remain, the National Audit Office has today reported. The Crown Court operates from around 500 court rooms at almost 100 locations around England and Wales. In 2007 it heard […]

  18. Improving Broadband

    Press release

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    This report considers what the Superfast Broadband Programme has delivered and the lessons for government’s roll-out of nationwide gigabit broadband.

  19. Improving the disposal of public sector Information, Communication and Technology equipment

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    The public sector should plan more carefully how it disposes of its growing volume of personal computers and associated equipment, according to a report out today by the National Audit Office. The efficient, legal and socially responsible disposal of such equipment is an increasingly important issue for the public sector. Many public bodies have limited […]

  20. Electronic monitoring – a progress update

    Press release

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    This report sets out the NAO’s assessment of the delivery of the electronic monitoring (‘tagging’) transformation programme.