Financial management in government
Published on:Stronger financial management will be needed in departments if they are to speed up the restructuring of service delivery.
Search results for 'Pensions'
Showing 261 - 280 of 384 results
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International benchmark of fraud and error in social security systems
Published on:The UK has levels of social security fraud and error which are similar to those in comparable countries, but the Department for Work and Pensions has a better understanding than other nations of the problems and is doing more to tackle them. A report by the National Audit Office, based on research carried out by […]
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Jobcentre Plus: Delivering effective services through Personal Advisers
Published on:Jobcentre Plus personal advisers provide an effective and highly valued service in helping people looking for work. There are over 9,000 personal advisers who conducted 10.8 million interviews last year with people looking for work. The feedback from those they help is positive and suggests they are an effective method of support in helping people […]
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The 2012-13 savings reported by the Efficiency and Reform Group
Published on:The Efficiency and Reform Group (ERG) has achieved significant savings for the taxpayer and has improved the process of calculating government savings.
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The Government’s estimates of the pensions lifetime allowance
Published on:Sir John Bourn, the head of the National Audit Office, today reported on the results of his examination of the Government’s estimates of the number of people who may be affected by the proposed introduction of a lifetime allowance for the amount of tax-privileged saving in a pension scheme. The proposed allowance of £1.4 million […]
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Gaining and retaining a job: the Department for Work and Pensions’ support for disabled people
Published on:Sir John Bourn, head of the National Audit Office, reported today that the Department for Work and Pensions provides an effective range of support that helps thousands of disabled people find employment each year. However more needs to be done to increase the number of people assisted into work and to help many of those […]
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A snapshot of the use of Agile delivery in central government
Published on:This is the second report on Agile delivery in which we aim to provide practical support to those in publicly funded bodies who are using or considering using the approach in business change programmes.
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Supporting people with autism through adulthood
Published on:The National Audit Office has reported today that Government departments and local health and social care organisations do not have enough information on numbers of adults with autism. They also lack a full understanding and awareness of the condition, limiting their ability to plan and deliver services effectively. Autism, which includes Asperger syndrome, is a […]
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Charges for customer telephone lines
Published on:Government is continuing to make extensive use of higher rate telephone numbers for customer telephone lines, despite efforts by departments to reduce their use.
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Department for Work and Pensions Resource Accounts 2003-2004
Published on:Head of the NAO Sir John Bourn reported to Parliament today that he has qualified his opinion on the accounts of the Department for Work and Pensions. This is because of substantial levels of estimated losses from fraud and error in benefit expenditure, a significant limitation in the evidence made available to the NAO during […]
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Northern Ireland National Insurance Fund Account 2003-04
Published on:The Northern Ireland Department for Social Development has succeeded in significantly cutting the estimated amount of benefits paid incorrectly because of errors by officials. The Department estimates that, for benefits paid in 2003-04, overpayments and underpayments amounted to £13.4 million and £5.0 million respectively – down from £51.9 million and £5.5 million in 2002-03. However, […]
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Recruitment and retention in the Armed Forces
Published on:There is a shortfall of 5,170 (2.8 per cent) trained Armed Forces personnel against the Ministry of Defence’s estimated requirements. Only the Army is within “manning balance”, and there are wider shortages of personnel in specific trade groups. According to today’s report to Parliament, by head of the National Audit Office Sir John Bourn, there […]
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Social Policy Focus Autumn 2006
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Investigation into the free school meals voucher scheme
Published on:This investigation sets out how the Department for Education set up and implemented the free school meals voucher scheme.
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Submission of evidence: Controls on regulation
Published on:The Better Regulation Executive is currently reviewing controls on regulation. This document is the National Audit Office’s submission to that review. It is based on a combination of our previous work and new work with five case study departments earlier this year.
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Gibraltar Pensions
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Whole of Government Accounts 2017-18
Published on:The Whole of Government Accounts consolidates the public sector’s accounts to produce a picture of the UK’s public finances.
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Protecting and supporting the clinically extremely vulnerable during lockdown
Published on:This report looks at how effectively government met the needs of clinically extremely vulnerable through the shielding programme.
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Building capability in the Senior Civil Service to meet today’s challenges
Published on:The government now accepts the urgent need for a skilled cross-departmental leadership group – but this requires changing the long-standing culture of the Senior Civil Service.
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Getting it right, putting it right – Improving decision-making and appeals in social security benefits
Published on:Following reforms to decision-making and the appeal process in social security benefits, introduced in 1999 by the Department for Work and Pensions, the number of appeals against decisions has fallen overall by around 15 per cent and waiting times for appeal hearings have been cut. Since the reforms, decision-making performance for some benefits, but not […]