Jobcentre journey time model
Published on:This paper sets out how we created the interactive data visualisation of our jobcentre journey time model.
This paper sets out how we created the interactive data visualisation of our jobcentre journey time model.
Our Digital Insights team are experts on digital transformation and technology programmes, with experience in both the public and private sectors.
Transformation programmes can be highly complicated and risky. This guidance assists those overseeing them by setting out questions committees should ask during set-up, delivery and live-running phases.
This paper sets out how we used existing data to estimate the impact of our value for money work on stroke care.
The report examines whether to inform decisions across the BBC, the Corporation efficiently, effectively and economically understands how people use and respond to the full range of its services.
This paper sets out how we used instrumental variables to estimate the impact of benefit sanctions on the employment outcomes of sanctioned individuals in the Work Programme – a large welfare-to-work programme for the long-term unemployed.
This paper sets out how we used a technique called “webscraping” to harvest and analyse textual content from the government’s GOV.UK website.
This report investigates the NHS’s response to the cyber attack that affected it in May 2017 and the impact on health services.
Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.
This paper sets out how we constructed a counterfactual to establish how much water customers in England and Wales could have benefited from an alternative charging system between 2010/11 and 2014/15.
This paper sets out how we used an analytical technique called multilevel regression modelling to investigate the factors affecting levels of attendance at accident and emergency (A&E) departments by patients registered at a GP practice.
This memorandum has been prepared to support the Committee of Public Accounts consideration of HMRC’s approach to replacing its contract for IT services with Capgemini, known as Aspire. We set out HMRC’s approach, its business cases and the risks it has to manage. It does not seek to evaluate HMRC’s approach or progress, and therefore does not draw conclusions.
June 2016
This an update on earlier reports by the NAO and Committee of Public Accounts on the progress of the Common Agricultural Policy Delivery Programme. It focuses primarily on the 2015 Basic Payment Scheme payments to English farmers and landowners and improvements to the process for the 2016 and future years.
Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.
This interactive publication presents the results of our survey of central government digital leaders’ views and suggests areas for further consideration.
This series of papers summarises the methodological approaches we have taken in carrying out innovative or novel analysis. Such analysis is conducted under our statutory authority to examine and report to Parliament on the economy, efficiency and effectiveness with which government departments and other bodies have used their resources.
The Audit insights papers are methodological summaries and do not make new observations about value for money.
HMRC has made good progress towards maximising revenue and making cost savings but also needs to do much more to improve its customer service.
This paper sets out how we used a modelling technique called ‘discrete event simulation’ to investigate a local maternity service.
Insights we have drawn from exploratory analysis of data used by the Environment Agency as part of its regulation of storm overflows.
This paper sets out how we created look-up files to map between different commissioning geographies. This enabled us, for example, to estimate overall health funding at an area-level despite the different geographical bases of the various commissioners. We provide links to these look-up files.